Chipotle Mexican Grill

I come here every so often. Service is always good except tonight. The lady on the “tortilla” station wasn’t pleasant at all. I walked up to the glass and she just stared at me. I said Hello and she just started at me. Her male team mate was very pleased but it didn’t make up for her attitude. She also noticed it upset me. She gave me barely any chicken. I asked her for more and she said you want double chicken. So I paid xtra because she had an attitude. And to top it off she on the line on her cell phone. The GM JR was not there tonight. I know he holds his team to much higher standards. Just because your boss isn’t there doesn’t mean customers aren’t watching.

I came to the restaurant to pick up food for my boyfriend. About 10 minutes later when he opened his bowl it was maybe halfway or even less than halfway full. I drove back to chipotle and asked them to top it off just a little bit more. I barely complained. I kept calm because I didn’t want to be that person and start a big problem. They only offered me a small cup of steak to add to my bowl which is better than nothing I will say but one of the employees mocked me when I walked out of the door acting like I couldn’t hear them. Overall just terrible service. Why would someone pay $12 for this amount of food????

Usually this Chipotle is great, but lately the workers have been rude and snobby, and making me rush my order making me forget stuff.. The rice is stuck together, stingy on the meats. I don’t know what happened to good food service but this ain’t it!!! Do better chipotle in Easton!

My family and I don’t appreciate your employees rushing us down the line yelling out ingredients. It was very confusing for my kids. They know what they want but ya can’t be rushing and yell out 50 things at one time. It confuses their little 8yo brains.

Are you hungry? Coming back from OC, stop by Chipotle, Easton! The staff will take good care your hungry needs. Thus was my second review if thus store, at 6 pm, the crew was ready, they were happy and when I pointed out they were out of Guac, they told me stock had just come in and they made some fresh! Many thanks and keep up the good work!