Chipotle Mexican Grill

Effingham, IL · Mexican restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Effingham
#31
of 72 restaurants
City Percentile
7%
rating percentile
Address
Chipotle Mexican Grill, 1207 N Keller Dr, Effingham, IL 62401
Phone
(217) 347-3800
Website
locations.chipotle.com/il/effingham/1207-n-keller-dr?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=2769
Status
Open · Closes 10 PM

Chipotle Mexican Grill is a restaurant located in Effingham, IL. It is one of 72 restaurants listed in Effingham. Its 3.4-star rating is slightly below the Effingham city average of 4.2 stars. There are 10 photos associated with this location.

About Chipotle Mexican Grill

Chipotle Effingham is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food... More

Hours

Friday10 AM–10 PM
Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 No thank you · Oct 2025

Almost half a scoop of rice in a bowl, shook, then just the tip of the spoon and shook again to make sure it covered the base of the bowl. I kid you not, there *might* be 3 grains of depth to the rice. Barbacoa was pinched, shook, put on, then some taken off. I have more corn in my bowl than I do rice and meat combined. This Chipotle was always my go to stop heading down 70 but is an absolute disaster now. And the lady literally SCREAMING for Mark as she walked aimlessly around in the back just topped it off. This place needs to either rethink what they are doing or close the doors because the standards here are shot.

★☆☆☆☆ 1.0 Mehak Randhawa · Aug 2025

I had a really disappointing experience at this Chipotle location. First off, the food portions were noticeably cut short – not even a full scoop of chicken, and several items like corn salad and mild salsa weren’t available at all The lettuce was especially bad: it was mostly thick stems that looked like celery, with hardly any actual leaves, and it was brown and old-looking, The service wasn’t great either. Staff didn’t seem attentive, and the overall quality felt rushed and careless. At the drink counter, there were no napkins provided, which is a basic necessity. To top it off, the washroom was not clean, adding to the negative impression. Overall, this visit was very disappointing. Chipotle usually has higher standards, but this location really needs to improve both food quality and

★☆☆☆☆ 1.0 Celia Jeremejevs · Oct 2025

Always missing items from online pickup. They could at least leave a note or explain why the items weren't included as I understand they need to prep but it's always upsetting when you get home and theres no guacamole, queso and your meal is missing half of its ingredients. This is unacceptable, and I think this is a management issue. The tacos attached were supposed to have cheese, fajita veggies and lettuce. Additionally, the queso was supposed to be a cup on the side. 🫠

★☆☆☆☆ 1.0 Ye Tao · Dec 2025

I just got the order. It was very light. When I opened it in the store, it was like this. The clerk said the manager was here. The manager took a look but said nothing. This was the worst experience.

★★☆☆☆ 2.0 Peter Bauschke · Feb 2026

One of the dirtiest Chipotle restaurants I've ever walked into. Everything from the glass entry doors with gross hand prints all over the glass, and the door handles. General cleanliness inside restaurant was appalling. All the utensil bins were empty except for the knives. Then when I walked up to the food, all the meats looked dry, The beans not turned over and developed a skin. Everything behind the counter was dirty and gross. I've eaten out a lot of Chipotles and never saw anything this bad.

Accessibility & Amenities

✓ Outdoor Seating ✓ No Contact Delivery ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Fast Service ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Alcohol ✓ Comfort Food

Services

Mexican restaurantCatererFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.