Chipotle Mexican Grill

Food was nice, carne asada was hot, fresh ingredients, spices on point! Store was clean and the staff were very friendly and polite. Had a great time 😊

I am truly never coming back to this location. I received a notification that my order was ready through the Chipotle app. Was the order ready? No. Did the steak actually take 15 minutes to come out like the staff told me it would? No. It took over 45 minutes for my order to be ready from the original pick up time because they simply forgot it despite me walking up to the counter! I usually try to be understanding in situations like this but the location was not even crowded! If you want Chipotle nearby I would drive to the Colleyville or Flower Mound location. It would probably take you less time to drive to one of those locations and order than it would to pick up an online order here. If I hadn’t prepaid for this order I would have walked out.

I don't know what it is, but this location over the past month has been serving food that is a gamble if its edible. The cheese is constantly a different consistency, half the time it has solid chunks in it (not pieces that are supposed to be there). I have been a regular customer of this location, but I will not be going forward. I've had a couple times now the food has grossed me out to the point I wont eat it. This food is awful and quality is non existent. Best I can tell is serving items that are not maintained, heated or re heated properly, potentially been around too long.

Have gone here tons of times because we live right down the road but recently they have been not even filling up the bowl. I could fit my whole fist in one side. Ridiculous. This one is closest to us but will be making a trip to a different one since this one doesn’t know how to properly portion.

The blond chick was a great help. I don’t know her name but she was making the to go orders and she was quick and accurate and treated me respectfully and genuinely was helpful and nice as she could be . It looked like it was a little understaffed and she had her hands full but she handled it . I was so impressed I went back an hour later after work and got myself a meal. It was delicious. Store was a little bit messy but she can’t do it all can she ??? Well maybe … if she were the manager … just saying … some people deserve to be promoted .