Chipotle Mexican Grill

Hamburg, NY · Mexican restaurant

Rating
2.9/5
★★★☆☆ 2.9
Reviews
20
Rank in Hamburg
#104
of 114 restaurants
City Percentile
6%
rating percentile
Address
Chipotle Mexican Grill, 5340 Southwestern Blvd, Hamburg, NY 14075
Phone
(716) 926-4155
Website
locations.chipotle.com/ny/hamburg/5340-southwestern-blvd?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=4832
Status
Closes soon · 10 PM · Opens 10:45 AM Sat

Chipotle Mexican Grill is a restaurant located in Hamburg, NY. It is one of 114 restaurants listed in Hamburg. Its 2.9-star rating is slightly below the Hamburg city average of 4.3 stars. There are 10 photos associated with this location.

About Chipotle Mexican Grill

Chipotle Hamburg Brierwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real... More

Hours

Friday10 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Kayla Meland · Nov 2025

If I could give this location zero stars, I would. This is by far the worst restaurant in Buffalo and it honestly should be shut down. The place is absolutely filthy. The chicken is often undercooked because the staff seem completely unprepared and rush to cook everything as fast as possible. Even in the middle of the afternoon, simple things like salad dressing are unavailable. The staff are extremely rude — they roll their eyes, act irritated when you ask for something specific, and show no professionalism. It feels like the company only hires people with bad attitudes. The lettuce they serve is frozen, slimy, and completely inedible, and the garbage cans are always overflowing. Corporate really needs to take a closer look at this location. I wouldn’t recommend it to anyone, and I genuin

★☆☆☆☆ 1.0 Karen Renick · Feb 2026

Delivery order was unacceptable. The double protein burrito did not have the amount of meat promised. It was barely double the size of a $4.50 taco. We’ve eaten at Chipotle throughout the country and this Chipotle is sorely lacking. Will Never order again.

★★★★★ 5.0 Andy Jimenez · Dec 2025

During my recent visit to Chipotle, I got two burrito bowls, and despite the staff being short-handed, they kept everything running smoothly. The moving special was still available, which was awesome! A huge thank you to Mariah, who kept a positive attitude throughout, making the experience enjoyable even in the busy atmosphere. It’s always great to see such dedication!

★☆☆☆☆ 1.0 Michael Teoro Jr. · Oct 2025

Looks absolutely horrible, not to mention the worker constantly have this nasty tone. One time i left a tip even though chipotle removed the tip jar for their employees, and i didnt even get a think you, just snagged my five dollars and walked away. Dont worry, ill spread the word😉

★★★★★ 5.0 Lily Peck · Feb 2026

Just stopped in for lunch at the Chipotle by Walmart and my day is made! Delicious food and the girl working at the counter was so friendly. The restaurant is clean and good calm vibes. I will be returning!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Mexican restaurantCatererFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.