Chipotle Mexican Grill

You’re most likely reading this for the same reason I’m writing it. And if not, consider this your warning. I’ve given this place far too many chances simply because it’s convenient, but I’m done. The quality here is consistently abysmal. There’s been multiple cases where I have not received what I have ordered. The first incident that should’ve been my last, as seen pictured below, was supposed to be a quesadilla but turned out to be a 2 bite miniature burrito with a meager amount of chicken and cheese inside. Today I received a bowl that was only half full. Beyond the pathetic portions, the cleanliness is equally appalling. The trash cans are always overflowing, and the tables are perpetually dirty. It’s clear that basic standards aren’t being maintained here. Given what Chipotle cha

Will not be coming back here. Had no issues in the past but this time the bowls had half portions, missing the fajita veggies, never got the queso that was ordered and was given spoons instead of forks. Tried to call to speak to a manager and was given a voice recording that said “you can email us if you have issues”.

I came for the carne asada and it did not miss. The portions were great too!

Very disappointed with the service. The food portions have gotten much smaller, especially the lettuce—definitely not like before. It’s unacceptable. I recommend going to the Hingham location instead of Hanover, unless someone in Hanover can step up and improve the service. Also, my online order was delivered late to my home

Wow I never knew how bad the reviews were for this place until I checked! The portions are terrible honestly, I barely got any rice or beans in my bowl. The girl working the drive through lane didn't say one word to my boyfriend when we picked up our food, she was just totally silent the whole time. She was laughing with some guy before opening the window to hand us our bag though. 🤦‍♀️ Totally rude and mannerless.