Chipotle Mexican Grill

Herndon, VA · Mexican restaurant

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Herndon
#135
of 221 restaurants
City Percentile
30%
rating percentile
Address
Chipotle Mexican Grill, 13354 Franklin Farm Rd, Herndon, VA 20171
Phone
(703) 435-4715
Website
locations.chipotle.com/va/herndon/13354-franklin-farm-rd?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=1270
Status
Closed · Opens 10 AM Sat

Chipotle Mexican Grill is a restaurant located in Herndon, VA. It is one of 221 restaurants listed in Herndon. Its 3.9-star rating is slightly below the Herndon city average of 4.1 stars. There are 10 photos associated with this location.

About Chipotle Mexican Grill

Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with... More

Hours

Friday10 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 WolfganG · Nov 2025

This was my worst encounter with the small serving size rumor. I had realized that I placed my order at a different location and sat there and watched the dude 1/2 scoop everything despite my order having extra everything. When I confronted them and asked why I saw one scope of beans and beef they looked me dead in the eyes and told me to pay extra for these, not to mention no mozzarella cheese was found in this bowl whatsoever. I accepted the thievery and walked out politely but I’m never ordering here again and so should you if you’re reading this.

★★★★★ 5.0 Mina · Feb 2026

Great! Came on a Saturday night 2/21/26 and picked up a mobile order of a burrito and salad. The burrito was huge with lots of filling, as was the salad. T'was delicious. Keep it up!

★★★★★ 5.0 Vrushali Patel · Jan 2026

This chipotle never does me dirty and the employees are very nice. Loaded chicken bowl

★★★★★ 5.0 Matt Osburn · Jan 2026

Came here and was served quickly and professionally. Just wanted to leave a little souvenir here. My wife and I fought about picking me up a Chipotle burrito. The app was down, and I asked her to stop. She wouldn't after 26 straight years of invalidation in my marriage. I had finally had enough.

★★☆☆☆ 2.0 urvi vadgama · Oct 2025

This is my 2nd time experience my husband and I had at the same locations on October 19th, around 10:25 PM, 35 minutes left before closing. We placed an order in person for two burrito bowls—one with sofritas and one with chicken. We were informed that fajita vegetables were unavailable, which we were willing to accept. However, we were also told there was no cheese, despite they just have to open up new bag and fill up the container of cheese. The person who was serving us was soo rude he said he will not open the bag just for us. I am writing this review just because this happened to us 2nd time at the same locations- they have such a rude employee specially during closing! Very disappointed by the treatment and food.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Mexican restaurantCatererFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.