Chipotle Mexican Grill

The young man (wish I could remember his name) provided amazing service for being a new employee. He was attentive to each customer, personable and had to assemble and cash out each customer by himself. The food tasted as expected for Chipotle, no complaints. Unfortunately, they were out of the fajita vegetables, and that is essential to what I order. So why the loss in stars? Place needs to be cleaned and it doesn't take 2 employees to peel an onion (1 slowly peeling and one standing and watching). Literally looked like someone took a bowl of rice and threw it everywhere in the establishment and kitchen and never looked back. And finally, the cost. I know it's not by fault of the employees and it's a corporate thing, but this place is getting expensive.

There’s obviously some new employees but they seemed kind and actually tried. There’s a few employees that don’t seem as new and very jaded, acting like we’re interrupting their social hour. The restaurant is almost ALWAYS dirty and they’re always low, if not completely out of, food on the line. Spent $60 to feed the family and couldn’t eat it because it was so stale and dry. Go to qdoba or a Mexican restaurant for your burrito needs

I visited this Chipotle on my journey through the Midwest and I was very pleased with the kindness that the staff showed. I am plant-based They made my veggie bowl with love. The food was fresh The rice was well flavored and the guacamole and chips were on point. Thank you for a beautiful experience. I do rely on Chipotle Mexican grill when I am traveling. As Chipotle is one of the fewer fast food chains that offer more extensive plant-based options. The lobby was clean and the display glass where you can see the food items was meticulously wiped.

The chips and dip is horrible. The queso was good, the salsa was good, but the chips are coated in so much salt that I could not taste the salsa or cheese dip. I had to spend my time scraping LAYERS of salt chunks off of each and every chip in order to taste the dip. I could not finish my meal, and it made me feel sick.

My son and I were at the Kearney location, at approximately 1530, 12/29/2025. The employee (young female) that was supposed to be serving us, was continuously distracted and interrupted my a (elderly male) coworker. As a result our food was ruined, because Cheese was added and lettuce was left out.