Chipotle Mexican Grill

Worst $42 spent ever in life if you are reading this save your money and go to a Wilmington location. Food was extremely spicy and found multiple jalapeños inside my bowl. The food is usually really good but the last two times has been oddly spicier than usual. Bowl was soo spicy that I wasn’t able to enjoy complaining in the app doesn’t change anything either will not be returning to this location EVER!!!!

Delicious food and a good amount of it too. I ate two days in row already and don't regret it. It is so nice having the different protein options to choose from. Plenty of choices to make for what you want in your meal. The guacamole was the best around. The staff were very nice and fast with the food. I will definitely be back.

I’m fairly certain the 'seasoning' in my bowl was just a kilo of road salt. I took three bites and immediately felt my cells undergo osmosis. I didn't order a meal; I ordered a localized drought. I’ve had less salt at a beach in the Dead Sea. If you value your blood pressure or the general moisture content of your body, bring a gallon of water—or better yet, just go somewhere else.

I liked the food, and the service with the exception of the manager. Austin bro you have to be more mindful of the customers experience. You never know who you are serving and the impact you have on every experience.

We arrived on time to pick up our takeout order, but the experience was disappointing from the start. The employee working the pickup window barely acknowledged us, only asking for the name on the order. When handing over the food, it was done carelessly—essentially tossed to my significant other with no courtesy or professionalism. Unfortunately, this isn’t a one-off experience. Customer service at this location is consistently poor, which is frustrating given how simple the interaction should be. I expect at least basic respect and attentiveness when picking up an order, and this store repeatedly falls short.