Chipotle Mexican Grill

Absolutely filthy restaurant with indifferent staff and mediocre food. This Chipotle was a total pig hole. Just filthy in every way. If I wasn’t so hungry and short on time I would have walked out. But every aspect of the place was filthy dirty. So gross. Pictures don’t do it justice.

I don’t think I’ve ever had a worse order from chipotle… and it’s not even close. Maybe it’s my fault because I ordered food for pickup, which evidently is a chipotle no-no, but I received barely anything for a portion and the little bit I did receive was cold. Extremely frustrating and disappointing seeing as to how I paid extra for double meat and extra toppings… some of which I didn’t even receive. I will not be coming back to this chipotle and definitely don’t recommend anyone else go here.

I walk in and everything is nice and clean. The workers are very nice and friendly here. Especially the general manager shes super nice. I like this location better than any other locations around in the Syracuse area. Super friendly and lively atmosphere walking into the store. Will for sure be coming back 🔥🔥.

Me and my girlfriend when in around 14:20. As she was trying to place a order I was helping her decide and the very rude lady told me to be quiet and said “we’re making a burrito” as she was done saying that when she finished the burrito she told her that “I hope he’s paying for this” after I said we’re together. As I responded with “I pay for everything” when our food was done and about to pay. I asked if there was a military discount because it ended up being around $35, she responded with “there is not one but there is a police, which I said I’ve been getting one here for a very long time with different cashiers but she said “yea they aren’t me” overall very degrading to be told to be quiet infront of my woman than being told that I hope I’m paying for all of this. Terrible experience d

Once again I am here dissatisfied with this chipotle. When it first opened it was great. In the last couple years it has absolutely gone to the worst. Restaurant and line where the food is made is a mess, food laying around everywhere. Less than friendly staff. Small portions. And only ONE person working the dinner rush on a Wednesday. The line, like always, was to the door and the one girl working the line was incredibly slow and carefree of the entire situation. I will not be back which is unfortunate because I am a long time customer of this location. Very sad.