Chipotle Mexican Grill

How there's a whole hour left before closing and I got garbage leftovers. Pulling up to the store everyone was working towards closing so Went through the drive through and inside after, just to get disappointed. Nothing was fresh, chicken was enough for one plate, had to get pork i didn't want, no lettuce, no more sour cream not even the chipotle sauce you guys known for was available but yet I got charged fully just to trash the order after driving back. Drove back cuz I was angry n like I said the workers wanted to leave. Pollo is better in my aspects. 1/11/26 11:18pm. Thanks for making me sleep hungry/angry chipotle. My first time buying n worse experience ever. Didn't get a receipt either but it's on my virtual wallet.

I ordered online and arrived at the restaurant 10 minutes after my estimated order ready time. I checked the pickup order self and my order was not there. I walked to the front counter and gave them my name. No one acknowledged my order so i assumed it wasn't ready yet. The girl at the register had a issue ringing up customers and providing them with the wrong change. This caused a delay for the people ready to pay. Another employee who looked like Chance the Rapper assisted and addressed the 5 people waiting on mobile orders. He did a great job. The issue was that they were making the orders but no on was putting on the to-go shelf. I waited extra 20 minutes before my food was ready. The order was accurate; however, the food was cold which was kind of disappointing (I heated it) but the f

Poor service. I placed an online order for pickup, and it was delayed 35 minutes past the scheduled pickup time. On top of that, I found a hair in my food, which is absolutely disgusting. This place clearly lacks proper hygiene. The staff serves food using the same gloves while touching other surfaces and does not change them. There is very poor sanitation overall, and the place smells bad. If you don’t want hair in your food, do not go here.

This Chipotle is a complete disgrace. Every single time I’ve placed an order, they screw it up. It’s not an accident anymore, it’s a pattern. They have a guy in the back who clearly doesn’t understand English and acts like customers are beneath him. His attitude is pure entitlement and resentment. You have to literally beg him to hand you your order, and even then, he gets it wrong. When I pointed out missing items, he rolled his eyes, turned his back, and ignored me for nearly ten minutes pretending I wasn’t even there. When he finally decided to hand me what was missing, he did it with obvious contempt, throwing an insultingly small portion like he was trying to make a point. Then he turned around again without even looking at me, placing it down with visible disgust. I went straight t

Great food and friendly staff, but the line was moving pretty slowly and the prep area was a bit messy. The meal was good overall, just wish the service had been a little quicker and more organized