Chipotle Mexican Grill

Middletown, CT · Mexican restaurant

Rating
2.8/5
★★★☆☆ 2.8
Reviews
20
Rank in Middletown
#129
of 148 restaurants
City Percentile
11%
rating percentile
Address
Chipotle Mexican Grill, 808 Washington St, Middletown, CT 06457
Phone
(860) 344-9588
Website
locations.chipotle.com/ct/middletown/808-washington-st?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=3124
Status
Closed · Opens 10:45 AM

Chipotle Mexican Grill is a restaurant located in Middletown, CT. It is one of 148 restaurants listed in Middletown. Its 2.8-star rating is slightly below the Middletown city average of 4.3 stars. There are 10 photos associated with this location.

About Chipotle Mexican Grill

Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with... More

Hours

Saturday10 AM–11 PM

Customer Reviews

★★★☆☆ 3.0 Esther Garrison · Mar 2026

I feel bad to post negativity because I do love a chipoltle bowl. Unfortunately this chipoltle is always terrible. The chips are stale, food isn't fresh. The drink and condement area was obviously unkept. Tables left dirty. Everytime I have ordered they are out of toppings. I know the toppings can add up but is it really chipoltle with half of them missing? They were completely out of utensils, I was told to go to jersey mikes for a fork.

★☆☆☆☆ 1.0 Lauren Santigo · Feb 2026

This is by far the absolute worst Chipotle I’ve ever been to. It is always FILTHY- no matter what time of the day you go. Food all over the counters, food that clearly has dropped into other food, dirty drink station, dirty tables. Also, it doesn’t matter how many people are working there, they are always out of food and they never ask the person on prep to start more. All of the workers I’ve encountered act like it’s their first day working there and they have no idea what they are doing. Just walked out of there for the last time because there was about 7 people in front of me and instead of working on one or two orders at a time they were working on all 8 of ours but no one’s order was getting finished. Workers were tapping out for other workers and then they would have no idea what’s g

★☆☆☆☆ 1.0 D K · Jan 2025

This place is an absolute dump! Everyone is behind the counter standing like robots while every table is filthy, the floors have trash all over them! Not one of the employees came out to clean the place. They just stand around waiting for customers and do nothing but talk! Not a single person in like and not one worker comes out to clean up. Time to set standards or ur sure to continuously lose business.. it’s like eating at a dump!! Definitely not coming back!!

★★★★★ 5.0 Michailah Williams · Apr 2025

I have not ordered from Chipotle in over a year, for no other reason than just not ordering from them-nothing negative! I ordered their new Chipotle honey chicken and it does have a bit of a spice kick. I didn't have a scale around lol, but I can tell you it weighed at least a couple of pounds 😳 A layer of white rice, black beans, Chipotle honey chicken, a salsa, I got extra sour cream, romaine lettuce and for signing up on the app I got a free guacamole which was added to the dish. There is also a corn salsa but I opted out of it. It is really good! I came out to at least three servings for me. The only complaint I have is there is not enough chicken and I kind of wish the chicken was more sliced than shredded. But I would definitely order it again.

★☆☆☆☆ 1.0 Zennache · Nov 2025

The woman there threatened me in Middletown then called the police on me a black woman. She was a white woman who threatened me. This location is horrible only because I questioned her about the meat when they overcharged me for one bowl and a side of avocado and chips, they tried to charge me $37 Where I come here every week I want justice this chipotle needs to be closed. This lady needs to be fired. She’s so disrespectful. She threatened me and I will be pressing charges. Don’t go to this chipotle couldn’t go in to get her name because when I went to get her name, the officer grabbed me and arrested me. She called them so quick they had to be in the next parking lot horrible after you threatened somebody and then don’t wanna deal what they do after you threaten him. A shame should do be

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Mexican restaurantCatererFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.