Chipotle Mexican Grill

I will never ever go back to this Chipotle. I got better service at my high school cafeteria than here. The counters were dirty with crusted on beans, lettuce, rice, sour cream, and cheese. I asked the staff to clean it before making my food and they bring out the dirtiest rag I've ever seen. Nothing looked fresh and the manager was right there and didn't say a word. My food was thrown on like slop. There was no napkins, tops for cups, and no chipotle hot sauce. If you are looking to get your food from the garbage pal kids this is the place for you.

I usually love eating here but today was terrible. My rice was undercooked like crunchy. The lettuce was rotten. The beans were all dried out like they reheated yesterday's beans. And I ordered vegetarian and got meat in my bowl. I don't know but I'm gonna think real hard next time I want to come here. I think next time I'll just go to Taco Bell and get the Catalina bowl. And the soda fountain was down which isn't a big deal but on top of everything else.

The picture tells of the care and preparation quality. Not cool. Dirty restrooms and dining room. This location lacks standards.

The food preparation area was very dirty. All the tables were dirty so I had to eat in my car. I heard a customer ask the lady at the line to clean it up before she would make her meal. One bathroom needed cleaning. I also observed a staff member coming in using bad language in front of clients. It seems a bit relaxed for being an open concept restaurant. The ladies doing mobile food orders were great however. Im an honest reviewer since I ran a public service business for 24 years. I loved my food. I ordered the honey chicken and it had a touch of sweetness with every bite. Cleared up my sinuses too lol! I know they were busy today.

The people who order online take priority over the people who are there in person trying to purchase their food. Absolutely Ridiculous Under staffed and poorly managed. If it was managed properly they wouldn’t be making people wait 40 minutes for chicken after telling them 20 and then finishing cooking the chicken only to say it’s for online orders. I tried to order chips and they refused to give me any because they were for online only… poor policy