Chipotle Mexican Grill

All the other reviews that are 1-2 stars are correct. The food is awful. The rice was clumped like 1-2 day old rice does. It was cold, like they didn’t even try to reheat it. The chicken was half-burned yet also cold. The portions were half the size of any other chipotle, but maybe that was a good thing since we couldn’t even eat it because it was so gross. Literally, the only thing edible was the guacamole.

Terrible rations and service. DON’T WASTE YOUR TIME!!! The least amount of food i’ve ever gotten from a chipotle. The scoops were pitiful and the staff had a pissy attitude. Never seen a DOUBLE steak burrito with rice and all the extras be so small. Not worth it

Update: came back to this location expecting the same great service. BOY WAS I SURPRISED! This place went down hill fast. The restaurant is dirty, the employee that made my bowl made me feel rushed in an empty store. When ai asked about refilling the lemonade that’s empty I was given attitude. Sad situation here! This was an awesome visit. And the manager on duty was TOP TEIR. I didn’t ask his name but he’s pictured below. We had a small problem and he jumped right in and corrected it. Along with the care and concern for the staff, he jumped WHERE EVER they needed him. He’s NOT a manager. He’s a true leader!

Took thirty minutes to get my food even though there was not a line. Staff was very slow and unorganized. They ran out of steak and we're unsure if they were going to make more. The drink station was out of ice and lids and I had to ask multiple employees to get me a lid to my iceless drink. Lots of employees standing around and socializing. The store was absolutely disgusting. Trash all over the place on the floor and tables and behind the counter in the kitchen. This place would absolutely fail a food safety inspection. And finally food was not properly prepared, with the lettuce on a burrito bowl being a giant uncut lettuce piece that was browning and wilted.

I have gone to this newer location three times and left extremely disappointed every time. BY FAR the smallest portion sizes of any Chipotle I’ve ever been to. Not even close to be honest. Last time the worker making my bowl had a runny nose, obviously sick. Do not recommend. Will not be back. Just awful. Must be fixed.