Chipotle Mexican Grill

The food is great here BUT the service is a mess. The older lady with red hair is RUDE. Needs more assistance on learning how to talk to people. The workers always look miserable probably because the environment they are working in is not nice.

I have wanted to write a review for a while but tonight was the last straw….. Location 160th and Miramar Pky I’ve been a customer since this place first opened because my kids loved the food, but the drop in quality and standards has been dramatic. The staff has changed, and clearly training and oversight have disappeared. Tonight (2/8/26 around 7:30 PM), I witnessed food handling that was flat-out unacceptable. A young female employee pointed out that the beans looked dry. A male coworker said he just pours water in them when that happens. She then grabbed a sauce cup, filled it with water at the sink, and poured it straight into the beans — all in full view of customers. That wasn’t the worst part. While preparing my two bowls, rice spilled onto the counter. Instead of throwing it aw

Staff is new and I understand there is a learning curve but they are rude. They just don’t know anything and does not want to check with their manager and just argue. “No chicken” “Ok, how much more time for it?” “ I don’t know” Just ask someone and get the required info rather than giving these vague answers. But don’t want to do anything. Bring back old employees or improve your hiring process. These guys don’t want to work and show as if they are doing some kind of favor on us by serving.

Chipotle in Miramar is a great spot for anyone craving fresh, spicy, and delicious Mexican-inspired food. From the moment you walk in, the aroma of grilled meats and warm tortillas fills the air, setting the stage for a satisfying meal. The staff here keeps the line moving efficiently, and they always greet you with a friendly smile while assembling your order just the way you like it. Every ingredient tastes incredibly fresh—from the perfectly seasoned chicken and tender barbacoa to the crisp romaine lettuce and vibrant salsas. The spicy salsa options add just the right amount of heat without overpowering the other flavors, while the guacamole is creamy, flavorful, and always made fresh. Whether you prefer a hearty burrito, a lighter bowl, or crispy tacos, each bite delivers that signatu

If there were zero stars….. Never been there and won’t go back. Horrible first impression. Waited in a long line to meet with an understaffed front line. Needed steak burrito bowls. “Sorry no steak”. “Do you know how long to wait”? “I don’t know” “Do you have any other kind of meat”? “No. Chicken”. Ok…. “What’s in that container”? “Carne asada”. Hmmmm. Thought that was a meat!! So the next 3 questions were met with “I don’t know” Are the tomatoes spicy? What’s the green in the white rice? Can you please put the guacamole on the side? I will guarantee with certainty that my order is 100% wrong. Heading home to bring to the family. If it’s wrong. It’s wrong. I wouldn’t even come back to let them fix it!