Chipotle Mexican Grill

Literally NEVER order Uber Eats from this location, because it will be made incorrectly 100% of the time. One actually wonders if this is done intentionally. Regardless, I won’t be ordering from here again unless I’m physically present to watch my food being made—which isn’t even an option after about 7 PM, when they lock the doors and force customers to order online. Meanwhile, other Chipotle locations allow walk-ins until 11 PM, so this feels especially unreasonable. When you’re pushed into ordering takeout, you’re charged extra delivery fees, yet they still can’t manage to get the order right. I’ve overlooked past mistakes, but tonight was the final straw. I ordered two bags of chips with tomatillo salsa, and neither included salsa. On top of that, I received someone else’s burrito ent

Looking to kill two hours and your appetite? Chipotle’s got you covered. If you’ve ever wondered what it’s like to dine in a post-apocalyptic food court, may I recommend the Chipotle in Mt Pleasant? We placed a simple online order at 7:15 PM. You know, two bowls—nothing wild, just the kind of meal you’d assume could be assembled in under five minutes by any functioning human with opposable thumbs. We finally got our food at 9 PM. I could’ve raised a chicken and taught it to dice itself in less time. While we waited, we enjoyed the restaurant’s ambiance: dirty floors littered with trash, leaves, and what I assume was either a pile of rice or something that crawled off someone’s shoe. Speaking of crawling—there were actual roaches walking around the kitchen like they were on shift. I even

I arrived at restaurant to place my order and pick up my son's online order. The restaurant has a sign saying they were digital only, only accepting app orders. Before my son's quesadilla child be made they ran out of cheese and handed me a bag with a bowls of rice, queso and chicken without any explanation or comment. After waiting 50 minutes for my order the staff announced they had no chicken (I had a chicken bowl with cheese). I just wanted my money back but staff said they had no control over app orders (which was the only way to order). Using the app to get support resulted in a "server couldn't be reached" error. I wasted an hour of my time and about $11 for nothing. I hope that Chipotle makes this right.

The worst Chipotle experience I have ever had. No white rice, no chips, no soda, no ice, no fajita veggies, no tomato salsa- I could go on. We basically paid for a bowl of shredded cheese which is beyond infuriating considering the price. The place was filthy. I will not be returning since it appears it is like this more often than not.

I very rarely write reviews but I have to review this location to commend them on the great job they are doing. I quit coming to this location about a year or so ago because the quality had really gone down, service was terrible, they never had anything, low staffed, and the place was really dirty. I decided to come back and three times in a row this location has been fantastic. Tons of people working, clean space, great quality, good servings, fully stocked. Great work to all of the folks working to turn this location around! I was really sad to see it deteriorate!