Chipotle Mexican Grill

I ordered a lettuce bowl with steak, which I would not recommend. The quality was unacceptable. The lettuce was old and visibly neglected; I placed it in a separate bowl to clearly show the lack of care at this location. The steak was lukewarm and lacked freshness. Overpriced, too. I contacted customer service to express my concerns, but the response I received made it clear why there appears to be no quality control in place. Based on this experience, I cannot recommend this location to others.

Every visit to this location is outstanding, with freshly prepared food, attractive presentation, and attentive staff, all contributing to a clean and pleasant dining experience.

I used there app to place an order on 12/23 around noon and when I got to the store they we're closed. A sign on paper said closed until further notice. Normally I won't be bothered but since I used the app, and the app didn't mention a closed store, and proceed to take my money. Regulars, call the store to see if they're open for now on. Travelers, you're better off going to Buc-ce's

Need to truly work on maintaining the place extremely dirty, unkept. Workers used rude tones with us and were rude to their own coworkers you can tell the one on cashier was new and another employee was rude as hell to him telling him not to talk to them when he was just trying to figure something out. As a former chipotle worker i’m extremely disappointed in my experience there and what i witnessed. chips were stale. barely anything in our bowls.

This store has completely gone down hill within the past couple of months. Every time I go in to order the workers are so high strung and stressed out or completely dead pan face checked out like they hate life. This was never my experience here in the past so I’m not sure what changed and why the ordering process has been wrong the last 3 orders. This go round, asked for pinto beans, get home & it’s black beans. Just returned to have a second bowl made with my correct order, different worker, literally grabs black beans again & goes to put them in my bowl. I don’t know how they are hearing black when I am saying PINTO. Very frustrating…24$ later I got my bowl with rice, beans, queso & salsa. No excuses to screw up a 4 item bowl TWICE. Stale chips & rice crunchy very undercooked. Managemen