Chipotle Mexican Grill

Unfortunately, not your typical Chipotle. The opportunity to dine at Chipotle is truly an experience, considering the fresh food, cleanliness, friendly hosts. Nevertheless, this Chipotle disappoints… take out food indicated that food was ready for pick-up, but upon arrival food was not ready and had to wait an additional 15 minutes, before food was actually ready. Three other customers arrived and were also waiting… Per the pictures, the place was a bit disorganized, tables appear wiped with dirty rags, counters and floors dirty. There were four people behind the counter, all who could’ve been organizing the place, as service was slow. A fifth person was fixing take out orders. The sight of the restaurant places questions on the freshness of the food.

Place still dirty, garbage cans were overflowing and table dirty. I was there and people in the line were talking about the place. For the past 3 months they saying that there's no received for proof of purchase.

I went in today at 8:30pm to grab me some food. Tara was the only one up front working. Me another customer waited patiently while she was finishing up the other orders. It started getting busy. She was still the only one upfront, but that didn’t stop her. She was smiling the whole time taking the other orders. She wanted to let me and the other customer know that she can multitask, but we all take your time. You’re OK. You’re doing a great job. Gotta say chipotle you got an epic employee.

The food is good, but they get my order wrong. I asked for brown rice and gave me white rice.

Worst service I have received at a chipotle. Ordered a steak, white rice, queso, sour cream and cheese burrito with door dash and paid for the expedited delivery due to being home sick. When I got the burrito it did not seam to have steak as well as having tomato’s and onions in the burrito. When I went into the store the sir behind the register was helpful and immediately wanted to fix the order however the lady said wait for me to make it. She then did not say a word to me made the burrito placed it behind the register so that the male had to bag it and give it to me. No questions on why it was wrong, no questions on what to make it right, there was no communication. I paid to have a service then had to go out of my way while being sick to get the service I paid for. I will not be orderi