Chipotle Mexican Grill

Hello, as a teenager I was very disappointed because first of all the workers speak Spanish so I pointed what I wanted. That wasn't a big deal but also there was trouble understanding what I wanted for a drink because I got the kids meal. I wanted a apple juice but they didn't understand and gave me a water cup. The main issue was costumer service. I when to get a drink and they had no ice nor drinks like Agua frescas and so soda all they had was diet coke and lemonade. I went to ask for ice but a man said no and it seemed like they ran out of drinks... It was really the costumer service and out of stock :l

Usually passable because I love Chipotle, but this location continually diminishes in terms of their service. Having worked in customer service, I understand that there are days when you can get fed up with customers. But some employees at this location just immediately show you they’d rather be anywhere else. Some are great, but others just make a mess of the meal by carelessly and sometimes aggressively placing ingredients in the bowl/burrito, all while looking upset. Another issue this last time was when trying to specify I wanted to order two things. I gave my first order to the male employee putting together my bowl, who then passed it off to the lady helping him to finish the bowl. But as I looked to go back and give my second order, the guy had already started taking orders for the

I don’t know how can you mess up cooking the rice!!! But they did. I’m eating crunchy rice right now. Not cool, chipotle! Ugh.

Guacamole and chips. The entire bag of chips was one huge grease bomb, completely soaking thru both the bag of chips and the main bag; plate was swimming in grease (see pix); all the chips must have been from the bottom of the batch as NONE were normal size; the entire order of chips were all the tiny, broken up chips. NOT edible and NOT ok. Attempted to call, but no one answered the phone.

Store Manager/employees are cheating customers out of correct portion. Second time that I’ve received 3 ounces of chicken instead of 4 ounces. Manager should be ashamed. Placed chicken from bowl into a 4 ounce container. Photo shows it is only 3/4 full. Manager and employee refused to fix the issue.