Chipotle Mexican Grill

I’ve ordered from here multiple times. I always use the app then pickup. My bowls are typically accurate and taste good. Usually chicken but I try others if there is a deal. No complaints to speak of. Reading recent reviews and hasn’t been my experience, but each day can be different based on who is working. I’d give 4.5 stars if I could but I’ll go with 5.

Ordered online and didn’t get what I ordered at all. I ordered Double chicken, white rice, black beans, corn salsa, fajita veggies, guac and cheese on my bowl, didn’t get any cheese, no guac… instead they put lettuce and barely any chicken.. it was less then the usual one serving yet alone a double. Hardly any corn salsa or fajitas.. 90% rice and beans. My girlfriends bowl was also wrong as she ordered Carnitas, white rice cheese and sour cream and got beef barbacoa instead.

The guy with the mask give the smallest portions ever like it’s coming from his check. Like half scoops of chicken barley any rice and my other sides. I got a burrito and it is the smallest burrito i’ve ever gotten. Also this isn’t just the first time this person with the mask has gave me a very small portion of food. very disappointed!!

There is an older hispanic man that works here and every time he's running the taco bar our tacos are the BEST. I could order the exact same thing from another employee and they are fine, but when it's this guy, they are far and away better. I don't know what it is! He has the magic touch. And he always loads me up with cheese when I ask for extra while other employees tend to skimp a bit. This man needs a raise. Also, this particular location is also quick and has my online orders ready in time. I moved closer to this one after previously living near the Chipotle on E. Colonial and that one was a nightmare every time. 45+ minutes late on every online order, line out the door always. By comparison, the Oviedo location is relaxing and pleasant!

Been coming to Chipotle since I worked there in 1999. Just moved to Florida and the chips have been flavorless and undercooked on numerous occasions across the area. Today, I was told that I could not buy small tortillas. Only large ones. I have been purchasing small ones for over 25 years. Once they started charging for tortilla I have paid every time. In some instances for 4 tortillas even though I have always gotten the small ones. This is ridiculous for a company already having service and portion issues. Not to mention the stock tanking. Maybe the idiots that are in charge find out what the consumer wants before pushing us out the door.