Chipotle Mexican Grill

Been to this chipotle a handful of times and finally would love to say that the management is terrible(seems like they have an attitude All the time) she can use more training sessions! I would also like to point out a couple of the employees i see on a day to day basis…i see the same young man back cooking most of the time around 5-6 o’clock when I stop in I would like to point out his cleanliness 2/10! Cooking area is always a disaster, rice is hard and food is cold!! Have been 1 or 2 times ive heard him complain and cry when something is out!(that’s his job find a new one if you don’t like it) There’s a colored hair lady…very nice and welcoming ! But Very very childish and can use better training as well. Theres 2 other younger men that ive noticed a handful of times ive come in very r

Order for two. One burrito, one bowl, chips n queso $30.. burrito was good no major complaints (could have been a little larger). Bowl was MAYBE half full if that.. chips tasted old until we realized they were soaked in so much lime juice they lost the crunch and taste. The queso had zero flavor, no spice and was grained and more on the gravy side. 0/10 recommend. Inside was very messy and dirty. Food laying all over. Tables and floor were not maintained. Will drive to Rochester or find a Qdoba over this location.

What a great experience. Ordered my burrito for ASAP. Arrived 10 minutes later to the drive up window. The gal was super friendly and had awesome customer service! The food was delicious and I really enjoyed the new honey chicken. I will definitely be back for some more sometime. Thanks for the yummy food and awesome customer service. You made my afternoon.

We semi frequent this location as its close to home and we love Chipotle! However, the last 3 times we have stopped the brown rice is under cooked and hard. Last time we got it to go and the chips were soggy. We have been there 4-5 times 7-8pm and there are no chips at all. Every time we have ate inside every table has been dirty, the pop area is gross, and the garbage overflowing. The chicken had a big chunk of cartilage or something in it. There were chunks of other foods mixed in their containers with food, example there were beans and lettuce in the sour cream which then ended up in our food. When we were there last time, it took forever because the 3 people working were too busy talking and screwing around and worrying about their friend(possibly a coworker) that was getting food. We

As of today, this location is pretty new to Owatonna. The building was remodeled but seemed to be unfinished. Coming into the building, I immediately noticed the entry door handle was broken on one of the doors and had to manuver around to get the door open. While walking up to the order, the lobby and the kitchen area were very disorganized and lacking cleaning attention. The young lady taking and making our order was very polite and curteous. The music in the lobby and the music being played in the kitchen was very, very loud, making it difficult to hear and for her to understand the requests. I did see staff performing food quality and safety checks, and that was nice to see. We got our food in a timely manner. There was not a single table in the lobby that was clean for guests. I went