Chipotle Mexican Grill

I order from here probably once or twice a month and always receive a decent sized portion. Today on 12/17/25, late in the evening, the 3 bowls I received were barely full. This is what “extra beans” looks like and two of the bowls are missing things we ordered. I won’t be returning for a while, not worth it for the price you’re paying. You’re better off making it at home.

I got one chicken bowl with extra protein. Rice was super salty and if you dont like the fat, you should separete the fat from chicken. I paid $18 for this food.I could not finish. So it was bad experience. Personal was nice but food is not.

The food was tasty and fresh. However we got the impression that everything was measured or portion controlled in plain sight. Not something we appreciate. This was our first visit to Chipotle. Unclear whether we will go back.

I am writing to formally report serious issues at your restaurant located at: 1501 Old Country Rd Riverhead, NY 11901 During my visit, I observed unsanitary conditions, unprofessional staff behavior, and multiple food availability failures. The dining room was also in unacceptable condition. Food all over the tables, garbage on the floor. We attempted to order chicken tacos and a bowl but we were informed that chicken, cheese and both options of brown rice were unavailable. When my son attempted to order a kids’ taco, he was rushed and treated rudely by an employee. When asked if we want lettuce the employee just threw a handful of lettuce at the food and most fell on the counter and floor At checkout, we were told small chips were unavailable and were required to purchase adult-sized

Second time I find things on food First it was plastic now this insect Paid 20 plus for this plate and a juice .