Chipotle Mexican Grill

Roanoke, VA · Mexican restaurant

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Roanoke
#245
of 432 restaurants
City Percentile
20%
rating percentile
Address
Chipotle Mexican Grill, 4753 Valley View Blvd NW, Roanoke, VA 24012
Phone
(540) 904-1615
Website
locations.chipotle.com/va/roanoke/4753-valley-view-blvd-nw?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=3331
Status
Closed · Opens 10:45 AM

Chipotle Mexican Grill is a restaurant located in Roanoke, VA. It is one of 432 restaurants listed in Roanoke. Its 3.6-star rating is slightly below the Roanoke city average of 4.2 stars. There are 10 photos associated with this location.

About Chipotle Mexican Grill

Chipotle Valley View Blvd NW is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked,... More

Hours

Saturday10 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Melinda Sullivan · Jan 2026

Tell me why your food is so much different from the food at Towers. Don't go to valley view they are AWFUL and the meat is old and cold. The chimichurri sauce all NASTY it was burnt tasting its a great sauce at Towers its just a 10 mile ride. Towers is completely different atmosphere. I won't be back. Clean your store 11am and floors are nasty smh, you staff sitting in lobby they act like I was bothering them to order. This is second chance and I can't do that. It's my last visit to any Chipotle you need to train your staff on job duties like cleaning. The food is too expensive to keep getting screwed over..

★★★★★ 5.0 Cristhian Cash · Dec 2025

Cris and Josh were awesome. They were friendly, quick, and made my order exactly how I wanted it. Even with the line moving fast, they still took the time to be polite and make sure everything was right. Great customer service—definitely made my visit better

★☆☆☆☆ 1.0 gaby Rivera · Jan 2026

I went there on Monday morning, and honestly, I had a bad experience. The place was dirty, and the managers' attitude left a lot to be desired. It was a terrible experience, awful service. I love Chipotle, but I wouldn't go back to that location.

★☆☆☆☆ 1.0 Nicholas Fernandez · Nov 2025

My first time at this store. I have a gluten allergy and I normally tell the workers to change gloves when I’m being served and generally it’s never an issue but the one worker at this place when I kindly asked her to change gloves and said I have an allergy, her reaction was absolutely disgusting, she mumbled, she rolled her eyes and made me feel like I’m just the worst person ever and that I shouldn’t be here eating. Never again I will come to this place if that’s how the workers treat their customers.

★★★★★ 5.0 Thijs Pluymert · Apr 2025

Out of all the Chipotles i have been to, this one tonight was by far the one with the friendliest and most helpfull personnel. Food was great and fresh really nice

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Mexican restaurantCatererFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.