Chipotle Mexican Grill

Good example of what you can expect from this chain. The restaurant is clean, service was good. There was a fairly steady line of customers during my visit - not bad for a Sunday afternoon. For me, I prefer the food to be physically warmer - at least with some steam coming out of it. I think the menu items are a bit overpriced - but that seems to be true for most fast-food places these days. Handicapped parking is available, and there are both hightop and regular seats. There are two unisex bathrooms, so no waiting if either is not being used.

If you are a fan of Chipotle, proceed into this one with caution. We have enjoyed this chain for ten years, and all over the USA. When they built this one close to us, we were ecstatic! Even went on their opening days. It was great! Nice servings, fast and courteous. It has gone down hill like an amateur on a double black diamond. ALWAYS out of something, and the workers are super reluctant to check with the stash in the "drive through". Last night they were out of fajita veggies, lettuce and corn. I asked why things are always out, "is it a supply chain issue, etc?" The manager stepped in to say they had a busy day and were shorthanded, so the prep people weren't able to get enough cut up. I asked if they would comp me some guacamole, since they were out of so much. "No, becaus

I never make reviews but I would not go here again. I waited to get my order taken forever when all the employees were just sitting around and talking. The employees that took my order was very out of it and was definitely high. He didn’t even ask me any questions and just looked at me till I told him what I wanted finally. The pop machine water kept getting suck and would constantly spill water and all the trashes were packed full while all the employees were sitting around doing nothing. Management should definitely speak with employees. Food was good though as a positive note!

If you can avoid this Chipotle I definitely would. Alpine is much better. They rarely have a stocked line but especially after 7pm (they close at 11pm). I might even be able to get past that but the service at night is terrible!!! Either completely ignore you or are super rude. We love Chipotle but we're willing to drive double the distance to go to one that has better customer service and stocks their food. Today for example they were out of rice at 8pm despite closing at 11pm...and this is a weekly thing with them unfortunately.

Seems like every time I go, it’s not staffed (per the door sign) and I can’t go in to eat. Would consider hiring more people. Today, had to do a mobile order and turns out they were out of ice. This is what I was given for $6 of drinks.