Chipotle Mexican Grill

This place is seriously the worst. I went there last week and, as usual, something was missing from my order. I always order a bowl online, and it’s always messed up, so I finally decided to go in person. Guess what? They didn’t have black beans, white rice, or even corn at 3pm in the afternoon.. like how are ya’ll ruining out of food at 3 pm.!! So Today, I ordered online and I even have a picture of my order. I paid for carne asada, chicken half & half, and guacamole on the side. What did I get? Steak instead of carne asada, and no chicken at all in the bowl. When I got my bag, I noticed the guacamole was missing, so I went back to the drive-thru to ask for it. They told me there was no more guacamole and offered me a drink instead. I asked for lemonade, the guy gave me the drink I said t

Everything was good. I was picking up an adult size quesadilla. I was immediately asked my name and given my food, which was made the way I ordered it. It had good flavor and all the ingredients were fresh. The place was clean, the napkins/flatware/drinks were fully stocked. Staff were friendly, prompt, and professional.

Never ever ever am I going there again, I went last night to get chipotle from coming trying to make jokes with the people to the completely ignoring it and when I got my food and said thank you the women just looks at me and gives me a thumbs up…this is not the worst part I got the chicken alpastor, got home ate it and didn’t taste to but but was extremely hot and I’ve had alpastor plenty of times it almost tatsted like they added more chilli to the mixture to hide something….yes ate it around 8pm, woke up at around 6am this morning with terrible stomach cramps ten minutes later im throwing up and have terrible diarrhea…I will never ever ever going here again!!! Please if I can food poisoning from this place there meat and chicken of all meats is not fresh 🤢🤢🤢🤢🤢

Date of visit: December 5th, around 1:47 Pm at Saco, Maine location I want to share an honest review because this has become a repeated issue at this Chipotle location. There is a woman on the serving line, a Black woman with a sharp look and a noticeable facial-hair shadow, and a strong accent who consistently makes the ordering experience extremely uncomfortable for me and my family. This wasn’t a one-time moment. This has happened multiple times, across multiple visits. She has spoken to me, my sister, and my mom the same way every time with impatience, frustration, and a harsh tone that creates anxiety and pressure. On this most recent visit, I asked for honey chicken for three bowls. Instead of explaining whether it was unavailable, she loudly repeated, “No honey chicken! No chicken

Got an order on 01-01-26 at 5:20pm and get all the way there from 2 towns over all three of our meals have almost nothing for meat in all three meals and was all crushed inside the bag. The meal with the pork had absolutely no pork in it all it had was fatty pieces. My son couldn’t even eat it. Very upsetting especially when you go to the different chipotle’s and get twice the service. I will not be going back there. I’d rather drive twice the distance to go to Portland to get a way better quality meal for the price.