Chipotle Mexican Grill

The 2.6 starts makes sense now. I went to Chipotle at 7:14pm 10/14. They had no steak, the small portion they had didnt even make a full scoop but they still charged me! Basically, no veggies or pico. They did have sour cream though! The service was ehh. I felt like everyone didn’t want to be there.

I would like to begin this review by noting that I regularly write customer reviews, and the vast majority of my experiences are positive. However, on occasion, an experience is sufficiently disappointing that it warrants being addressed, not out of malice, but in the interest of accountability and to help prevent similar experiences for future customers. I visited this Chipotle location for a late lunch and, upon entering, stood at the counter for nearly a full minute without any acknowledgment. During that time, two employees, including the cook and the individual preparing orders, made eye contact with me on multiple occasions yet did not offer a greeting or even a brief acknowledgment such as, “I’ll be with you shortly.” While the wait itself was not excessive, the complete lack of ac

I never had a problem with doordash getting my food from here but this wasn’t a door dash problem… you guys gave me a different bowl. I ordered steak, white rice, PINTO beans, queso. Why am I getting pico, BLACK beans, and the wrong meat on my bowl. I tried calling but it takes me to a robot. I love your guys queso and I didn’t even get it. I got someone else’s order named Tamara..My name is unique so I know the dasher didn’t get it mixed up. It won’t even let me talk to a manager to have a sincere conversation. 🙄

Everything was good except the fact that I didn't receive my full meal that was purchased. I was tired so I never went back to retrieve my other beef bowl with my side of queso. Other than that, everything was fine.

I got off work late 6/25 and submitted an order for pickup. I ordered a steak quesadilla, white rice, corn and sour cream. When I picked up my order it was not in the original package quesadillas come in. They stuck it in a bowl when I asked why it was in a bowl. She claims that they ran out of the trays. Okay. Finished driving all the way home, To open my quesadilla and found out all I have is sour cream, NO rice and NO corn, and the meat was not steak, it was the chipotle honey chicken. A majority of it was soup and glued to the container and smells rancid. I cannot eat honey and had to throw this away. It would have been one thing if when I pulled up to get my order the employee had stated we were out of steak, and offered another option BUT NO. Tried to call the store a couple times