Chipotle Mexican Grill

Talking from my experience I’ve always had bad experiences with the customer service in fast food places. However this time was different, Gael helped me out in such a genuine way that I couldn’t believe it. People like him always will raise the fast food business, and will give a great customer service to all the customers who come through those doors.

I don't go to Chipotle much but when I go there the food is always good. The customer service is mediocre depending on who you get so like it's sometimes good and it's sometimes bad so I gave it a middle school. The atmosphere for me is low because lately it's been a teenager hang out and that's not my kind of scene. I normally just get my food to leave. I usually get some kind of a steak bowl or a chicken bowl. I do know what I'm going to get with them every time and that makes it easy to want to go there because of flavor is consistent. I recommend it for getting food but if you're not a teenager I probably would tell you just to get your food to leave.

Chipotle generally has good food but some of their locations do a bad job. I would recommend going to a different location because the food is generally not that great because they overcook the protein and they give you very little. The proportions of what they give you is awful, you'll ask for a little vegetables and you'll leave with 2 pieces of meat and the rest will be all vegetables. It is actual highway robbery. For the price, you should get way better.

When I first walked in, there was no one in line . The line crew were just standing there talking amongst themselves and waiting. They were all very kind. I had several orders - our total bill was over $135.00 the food was made quickly. When I got to the counter I asked the cashier if I could put the individual bags in one bag and she said No you asked for individual bags! As I went to grab one bag to show her you can wrap them like this and but in the larger bag telling her just give me extra bags and I will do it on the side. SHE literally snatch the bag out of my hand and proceeded to yell at me that I only asked for individual bags. I was shocked at her reaction, response and tone. Lecturing me in coming in at a busy time of the day with a large order. She talked really fast as if s

I go to Chipotle whenever I go to eat. Because I know it's the only place I can get gluten-free service. This Chipotle we went to was the best I've ever been to it was so clean the food was fresh the people were polite I was very very pleased and plan to go here again on our way to a hockey game.