Chipotle Mexican Grill

I was just there to get some lunch, one of the employees behind the line dropped an tray and just said “I don’t even care right now” and left it on the floor, not sure if they are shorthanded or what but they should definitely make time to clean their work stations and take the garbage out. I didn’t take a picture of the tables but not a single one was clean. They handle food and is just disgusting and disappointing to see the lack of higiene, I don’t think this one location has ever this dirty before, feels like a Moe’s restaurant which is not a good thing.

Took them 35 min to get my simple burrito and bowl ready. Which was 20 minutes after the promised pickup time. Then when I got home this was their $17 Carne asada bowl. I returned to the Saratoga restaurant where they proceeded to throw my bowl away and then refused to make me another.

Absolutely furious with the order I just received!! My entire office ordered Chipotle ONLINE, 4 out of the 6 orders are completely WRONG!!!! Mine was completely inedible. I do not eat sour cream or cheese -- the label on my order was completely accurate yet you put every single thing I didn't ask for on it! I expect a refund! This is completely unacceptable!

This location is always a major disappointment. No matter what time of day I seem to go, the food bar is in actual shambles. Disgusting food counter, food droppings everywhere so you end up getting toppings you didn’t request mixed in. Half the food containers 90% empty. I always skip the queso because it’s piled with other toppings and congealed over. So unappetizing. It’s 8pm. Clean the food bar. This happened the last couple times I’ve been and now I think I’m done visiting this location.

I ordered food for my 3 children using Uber Eats. I ordered extra chicken which I didn’t get , I ordered guap which was missing from another plate and a 3rd plate just had 1 spoon of rice with no chicken. It’s not that difficult to put 3 kids plates together. The chicken they did send was crunchy. We wound up ordering Dominos and threw the Chipotle food away. Was I suppose to feed my child a spoon of rice. The nit wit manager along with everyone else should be fired. And Chipotle should clean the place up and start over. Without accountability you can’t run the business properly. Take a look at the reviews in the past. There all the same. Never again…….