Chipotle Mexican Grill

I came here with my friend for chips and guacamole. The guacamole tasted very fresh and chips were nicely salted. Service was excellent. I came in at about noon and the girl working at the front, Jasmine, had a positive attitude. Another worker, Chelsea, was very welcoming and recommended a couple things for us to try. Loved it!

The food and service has been declining for about a year. The distinct flavors are now muted and bland. Even the medium salsa is boring, lacks flavor. The real disappointment is this store is normally understaffed, which leads to longer wait times and discusting food remnants on the food prep area. The trash receptacles are always overflowing inside and out. Today we finally said we have to quit eating at this one as there was one staff member for the entire front service area, he had to service both food prep areas and run the cash register. It was a painfully slow process, the people behind us left the store.

DANIELLA ROCKS! up until today I have NEVER experienced good customer service from this location. Daniella was so nice and attentive. She didn’t breathe hard when I asked for extra like the others usually do. I really only want to come here when she works! Thank you Daniella!!

Twice now I pay $17 or so for a steak burrito and twice now they’re out of the fajitas, not just currently out but out for the night. If I walk in at 9pm I can understand running out but it was 7pm. Sprouts is in the same shopping center and Ralph’s is across the street, no excuses come on guys, quit slacking

The customer service and place is overall nice, it’s just the portion of food. The portion is very small compared to the Chipotle I usually go to. It feels like half a bowl rather than a full bowl. Also, they literally gave me barely any sour cream on top. The size was like a kid’s meal. Barely any rice. Wouldn’t go here again. But, customer service wasn’t bad.