Chipotle Mexican Grill
Shrewsbury, PA · Mexican restaurant
- Address
- Chipotle Mexican Grill, 98 Sofia Dr E, Shrewsbury, PA 17361
- Phone
- (717) 235-2849
- Website
- locations.chipotle.com/pa/shrewsbury/98-sofia-dr?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=2404
- Status
- Closed · Opens 10:45 AM
Chipotle Mexican Grill is a restaurant located in Shrewsbury, PA. It is one of 30 restaurants listed in Shrewsbury. Its 3.7-star rating is slightly below the Shrewsbury city average of 4.2 stars. There are 10 photos associated with this location.
About Chipotle Mexican Grill
Chipotle Shrewsbury PA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real... More
Hours
| Saturday | 10 AM–10 PM |
Customer Reviews
Horrible customer service, some of them are just rude. Second time having the same girl with a low haircut make my bowl and she’s very sloppy with making the bowl. First time she dropped the guac out the bowl and scooped it up with her hand and spoon and put it in the trash charged me $20. 2nd time she made the bowl once again sloppy and over did it with the guac (like who needs all that) charged me about $15 for the same exact thing. Made no sense. Then she looks at you like your dumb. Do not recommend this chipotle!!!!
Restaurant seems fine. Customer service is impossible without stalking a manager in person at the store. Everything is AI blocking you from reporting issues or interacting with real customer service.
This Chipotle has gotten much better over the past few years however, they over salt the food now, especially lately. Whoever is working the kitchen is putting way too much salt on everything and I can barely get through 1/4 of my bowl. It’s a shame because this was becoming my favorite location again. Just use less salt folks! Everything else is great.
This is the best Chipotle I've been to. The first wow factor was the Lady sharpening her blade like she's working on her second Michelin & then prepping like she's done rangiri since she was 5. I was ordering for a party that included someone who has Celiac, and as soon as I announced that she was already in the process of changing her gloves and pulling out cheese and meat uncontaminated. They keep them in special bins inside of the fridge. She was attentive and on top of everything and marked individual containers which were both gluten free based on what was in them. I did not even have to ask. From start to finish all three of the staffs were exceptionally attentive and very polite. As opposed to some of the other Chipotle locations, the ingredients here or were better chopped and more
Every time I come here I feel like I waste my money. I ask for double meat and it’s definitely not double. I feel like it’s always messy inside too so I take my food home. Considering not coming back here anymore.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.