Chipotle Mexican Grill

Syosset, NY · Mexican restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Syosset
#73
of 86 restaurants
City Percentile
12%
rating percentile
Address
Chipotle Mexican Grill, 420 Jericho Tpke, Syosset, NY 11791
Phone
(516) 762-8862
Website
locations.chipotle.com/ny/syosset/420-jericho-tpke?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=1840
Status
Closed · Opens 10:45 AM

Chipotle Mexican Grill is a restaurant located in Syosset, NY. It is one of 86 restaurants listed in Syosset. Its 3.4-star rating is slightly below the Syosset city average of 4.3 stars. There are 10 photos associated with this location.

About Chipotle Mexican Grill

Chipotle Syosset is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with... More

Hours

Saturday10 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 Aasheesh · Feb 2026

Dont get why they re so stingy. Ordered a chicken burrito which was 70% rice. Next time I ordered a rice bowl with double protein and got the same amount of meat with double the rice. The photo is after I ate half the rice and the bowl was still full of rice. Service is non existent. Not sure what hourly wage workers get out of skimping on the protein byt must be coming from management. Never going again. Other Chipotles dont do this, just close to my house so I won't, but not again.

★☆☆☆☆ 1.0 Yasmin Jessie · Oct 2025

I don't usually leave reviews for chain restaurants, but this was DISGUSTING. The portion I received was laughable it looked like bird food. To make it worse, my guacamole came in a tiny cup that was clearly underfilled, and to "make it look full" they shoved two random pieces of meat in there. Absolutely unacceptable. I paid real money for this and felt ripped off. Honestly, I wanted to drive there and put this back in their face just to ask who thought this was okay. Just because a customer can't see you making the food doesn't mean you can do whatever you want with it. To the staff: if you think this is acceptable, you should be ashamed of wasting people's money. I won't be ordering from this location again get help.

★☆☆☆☆ 1.0 John · Jan 2026

Food quality control at this location is UNACCEPTABLE. Due to staff shortages, servers are required to handle payments and then immediately return to food preparation. This means they are touching cash and the register which are known to carry germs and then handling food items like cheese and lettuce without proper handwashing or glove changes. This is a serious food safety concern and frankly disgusting!!! The staffing cuts are also causing long unnecessary lines (20+ mins of waiting) and a clear decline in service standards. It is disappointing to see how far Chipotle has fallen due to poor management decisions and staff cost cutting. Portion sizes have noticeably shrunk as well. Getting a reasonable amount of rice now feels like a negotiation whereas it used to be a standard portion

★☆☆☆☆ 1.0 Andrew Lee · Feb 2026

Our office moved to the area near by and wanted to try here. I’ve been here a couple of times and every time I come, there is one person making the food and then ringing the register. The wait time is unacceptable and it seems they always run out of lids for drinks or small bag of chips. I’d rather drive a little longer to the one in Hicksville as their food/service is excellent compared to here

★★★★☆ 4.0 Abby Yan · Nov 2024

Always a hit or miss with the food and service. Went during their boorito promo on Halloween and staff seemed overwhelmed. Several ppl were waiting for the steak so I went for the new smoked brisket instead. Pretty good, would recommend 👍👍

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Mexican restaurantCatererFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.