Chipotle Mexican Grill

Most garbage chipotle I’ve been to. If I could leave a zero star rating I would. Grabbed a barbacoa bowl to go and the only protein that was in there was these piece of fat chunks. The time and money I wasted to get this bowl is infuriating.

The meat was dry. Everything looked as tho it had been taken from their cooler from the day before. They don't seem to stir anything so it even appears moist. The floor doesn't looks tho it hasn't seen hot water and soap, ever. No one bothered to wash tables. They seem to believe that because the store is rustic inside, that nothing has to be cleaned. My last time there. Ugh!

RUN—DO NOT GO HERE! Absolute atrocity. Horrific management, if you could even call it that. I’ll drive to Orland Park’s Chipotle from now on. I sat there for ~10 minutes with no one else in line. Not a single customer at the store at 7:00pm. 4 employees behind the counter all looking at each other. Not a single one asked if I’d like to order, take my order, or do anything remotely close to a single task resembling anything considered work. They argue, they emotionally vent, they deflect responsibility, have zero clue what customer experience, service, and retention is. It’s a bunch of teens and twenty year olds with zero training, guidance, or work ethic. This isn’t the first time I’ve had a bad experience. It’s the “Nth” time and now I’m sharing my story and never returning. I’ve given

Sooo, I go on lunch right, hungry as hell and I’m like I’ll get chipotle.. I really wanted some steak so I get steak in my bowl. I’m eating it and some of the steak pieces are so chewy like it’s meat cartilage? So I’m spitting out steak pieces.. Later in the night after the gym with my bestie were hungry and she suggested chipotle and I tell ok don’t get the steak she gets it anyway lol but I got chicken. Different location btw.. and then she starts spitting out pieces of chewy cartilage steak too all over the plate. Moral of the story is don’t get the steak 🥩😟

This is the worst chipotle! They take forever, I found a long hair in my food that I know isn’t mine because I just chopped my hair office a week ago. And my guacamole had a weird taste. The workers were nice to me. But the place feels unclean. Maybe they’re understaffed and have poor training. It’s not worth your hard earned money. Literally a waste.