Chipotle Mexican Grill

I’ve had many issues with this location. Tonight, I ordered a chicken bowl through DoorDash and when I was eating it I found a very chewy piece….turns out it was RAW CHICKEN. I’m so disgusted

Got two burritos and a bowl for my kids and I. Around 230-240 on 2/11/26. We are chipotle lovers. Today though was the best food ever had. Perfectly made. Exactly how we asked. Will be visiting this location often.

Rice was very hard not sure if it was cooked all the way or maybe it was that old!!!! Then they told me they where out or queso sauce for the day like wait what???? then I went to go get a drink at the fountain and there was no ice!!!!! Do better

Rice was hard as a rock, bland and tasteless disappointed. I worked all day, picked up my food ready to relax and I can’t say how disappointed I was, couldn’t eat my food. Easily the worst location. I don’t even leave review online

This location has consistent issues with food quality, customer service, and cleanliness. It is the only location within 45 minutes of Batavia, so I want it to be good, but unfortunately it is not. Our last experience(May 06, 2023) resulted in 3 meals being thrown in the trash due to quality issues. The restaurant was also filthy and the staff appeared to take deliberate efforts to decrease the amount of work they had to do, all at the expense of their customers. They did not have any of the farm fresh beverages avaliable and the dinning area was filthy. The rice was so undercooked it was crunchy, and the chips were saturated in oil and salt. My wife brought them back to the counter and without saying a word the woman working grabbed them and handed her another bag. It was if she already n