Chipotle Mexican Grill

I would not recommend Chipotle to anyone anymore; this place proves it. A few years ago, the food was better when they had Pollo Asada on the menu. When it was gone, Chipotle changed with it. The portions were getting smaller; a burrito was the size of a ball. I get that they have college students working there, but please train those guys... I don't want to get a ball of something and not a burrito. Right now Chipotle lost it's reputation in my eyes and I would not recommend on going there because of one chain that opened which is called "Tacoria". Tacoria is what Chipotle was at the beginning, plus they added a spark of love in their food, it tastes and priced much better.

Place is disgusting with garbage on the floor, I ordered online so I didn’t have to wait and could just run in. My order added beans (which I am allergic to and didn’t order). I then threw out the beans and tried to finish it anyway and realized it was sour cream instead of queso, which I paid extra for. Saying this is double chicken is also a stretch. It’s great to “tip the team” when they can’t put 4 ingredients together 25 mins before I pick it up.

I would be very careful everyone! We frequent this place at least once a month or so. The portions are usually good and the food is fresh. However, we might not return anymore as I almost cracked a tooth last night on a huge bone hiding in my chicken bowl. I’m not sure how such a large piece could be missed. This is a huge and preventable issue.

Absolutely unacceptable experience. I asked for extra cheese on my bowl and received the smallest portion I’ve ever seen at Chipotle. When I politely asked again for extra cheese, the employee working the line deliberately picked up a few shreds of cheese, twiddled them in her fingers, and dropped one single shred onto my bowl. When I questioned it, she repeated the same behavior again. This was not a misunderstanding — it felt intentional, hostile, and childish. I then asked for a side of cheese. She immediately tried to force the cashier to charge me for it and told him to add it, despite how absurd the situation already was. Thankfully, the cashier Juan handled it professionally and did not charge me. He was the only employee acting appropriately and deserves recognition. To make ma

The service was beyond expectations and the beef/steak were way overcooked with a tiny amount left. I asked if there was any fresh ones. The staff rudely answered NO!!!at 530pm. How can you not have any fresh steak or beef? The tables were nasty and no one cleaned them. I know it's only Chipotle but you guys should have done better!