Chipotle Mexican Grill

I’ve only had burritos from when my work would order them for us on the weekends and we always thought they were full of rice @ beans and very little protein whether it be beef or chicken. Well I went in myself today for the first time and was very disappointed. I ordered a carne asada bowl & paid a lot extra for guacamole & queso. But there were probably 8 small pieces of carne asada & I paid $18+ dollars for the bowl. At least I know I won’t EVER go back there again unless they figure out their issues.

I ordered a kids build your own tacos, and a taco bowl. When I got home the kids taco kit had NO MEAT! How does the most important part not get added. When I was getting my burrito bowl made I asked for sour cream and was told they were out and the server "wasn't getting more". SERIOUSLY?!? I was so excited for my town to get a Chipotle, but this is the worst run restaurant.

We ate dinner here last week for the first time. The line moved quickly and everyone was very friendly. There was a bit of a time management issue with the employees getting distracted, but they were all friendly, and they were trying. Also my burrito was huge so definitely get a service bump there. I say huge as in it lasted two meals and popped the first tortilla so they had to wrap another around it just to be able to wrap it up in the foil. While it was huge, it just didn’t taste great. The seasoning was off on the steak, the onions and peppers were over cooked, and everything was kind of piled into the middle so the flavors were not evenly spread throughout. The chips weren’t fresh either which was disappointing. My husband really enjoyed his bowl though, and he’s not typically a Chip

Picked up our order and brought it home. The bowls were cold, didn’t have much protein in either bowl. My bowl had no beans even though I asked for black beans. The part that really got me though was the guac, that we have to pay extra for, was an entire hard avocado shoved into the plastic container. Not even edible. Really disappointing visit.

I got a burrito bowl with carne asada. The guy scooped what was maybe two bites of carne asada into my bowl. Instead of complaining, I just told him to add another, which still added up to very little meat. When I got to the cashier, I was informed that the bowl was $23. The extra scoop cost $7, which if I had been informed, I would have forgone. I regret not walking out immediately, because the food is cold and of poor quality. I could have eaten taco bell for a week at these prices and the food quality would have been better.