Church's Texas Chicken

As we close out Black History Month, we want to acknowledge one of your employees, Gbaby. His warm spirit, great customer care from taking orders, overseeing fresh hot food; added to an amazing Church’s Chicken experience that has truly been a gift to us and the community. Thank you G-Baby for showing up with excellence making our last stop of the day worth it. Your service did not go unnoticed so keep shining doing what you do.

I had a mobile order and it said it was ready at 4:22 however I went inside to pick it up and had to wait for 40 mins for my food, the food was okay not the best, the atmosphere was horrible the manager was loud and not doing anything but standing around complaining about everything that everyone else was doing without making any kind of contribution herself, the workers were arguing talking bad about other coworkers, it was extremely busy and it didn’t help that they didn’t have half of the products they’re supposed to be selling, they were out of tenders completely and saying if they ordered them they could not give any type of refunds or replacements because that’s “not what the customer paid for” they were out of spicy chicken and I guess ran out of corn considering they only gave me l

Thought the point of a drive-through was to get in and out. Sat there behind a car for a sec and after about five minutes, it drove off. Pull up to the speaker and no one addresses us, so I drive up to the window. Three employees stared right at us and ignored us. Don’t know if it was just who was on shift but that should’ve been enough to get them all fired. We walked in to be served and they still didn’t acknowledge us, but had time to stare us up and down. Straight goofies.

I've gone to this Church's Chicken for 50 years. The food has always been hot and delicious. The staff were friendly and efficient. The only problem I have is trying not to eat a piece on the way home. 😁

The lady at the window was professional and nice but the one taking the order was RUDE! They left out my extra biscuit and the food was cold and the chicken was dry. This is the second time they’ve left off an item but charged me for it. Everything is so expensive to get horrible service and cold food that doesn’t taste edible afterwards.