Cicis Pizza

My family and I chose to go to CiCi's pizza for the buffet this evening after getting a few things at academy. It was so disappointing. It was a busy Friday around 6pm or so however there was a skeleton crew and they were understaffed. Although there were only six people in front of us in line to pay at the entrance of the buffet there was only one member of the staff at the register. Another customer ahead had an issue with a coupon which held up the line for over 18 minutes. The other employees failed to offer any assistance nor did that employee asked for any. The pizza selection was slim. It was cold, and gummy in texture. They were out of soup and there was no ice in the Coke machine or napkins in the dispenser. Overall a major disappointment.I don't recommend.

Poor staff and service. I had to clean my own tables and pizza was not cook all the way. Talked to store manager on the phone they gave me a fake name and thought it was funny not much of a choice on pizza and very disappointed worst Cici by far. My kids enjoyed the few games that were working but I wouldn’t come recommend eating here until the staff is changed

Today on Thursday September 11, 2025 Lady at front was a little rude when taking order, she was middle-aged with black hair. I had simply asked if she could take 2 payments to which she had said they couldn’t, so I said it was fine and was walking to sit down when friend was taking order and she had raised her voice. Also her presence as she was standing there just felt unwelcoming and a little demeaning, whenever I had come back to take my order she didn’t say anything she just looked waiting for me to say something before paying and after. Customer service was good from the other employee cleaning tables however from the front it was lacking fr.

The food was dry and rubbery and lacked flavor seemed old. Couldn't eat the cinnamon rolls. Staff was nice but seemed bored.

I would give 0!!! Stars if it was an option. Went here to eat with my mom and 2 toddlers today for late lunch/early dinner. ABSOLUTELY DISGUSTED! with how the place is kept up with. There was maybe a total of 12 people eating no excuses why the place was left the way it was. As we walked in we were not greeted! We were paying with card the woman fails to tell us if we didn’t wanna tip then we needed to click something else on the card swiper. She was completely disrespectful when saw we were not going to do the tip option. she ripped the card from the card reader and told my mother that she had to start over and click something else. After receiving our cups we walked to the high chairs, to take with us to our table as I grabbed at several!!! chairs i noticed all of them were slick from no