Cinnabon

I’ve loved Cinnabon and eaten them for 30 years now.. I like it so much I asked for one on my birthday Feb 17.. we got to this one 6pm last week on my bday and there was one left .. I asked for fresh ones to go in and even offered to get 4 and she looked reluctant to do that so just took the one as I didn’t want to kill my mood on my bday.. I’d give it 0 stars if I could

I ordered a 4 pak of Cinnabons for my significant other for Valentines day. I put the order in ahead of time, set the delivery date, and waited. On the day of the delivery, they arrived, and arrived on time, but they were the worst Cinnabons she'd ever had. They were downright blond, barely baked to food safe and certainly not to proper golden-brownness. The inner filling was almost missing, so there wasn't enough cinnamon or sweetness to the buns. They also tasted strange as well. Maybe we just got a bad batch, but for the price and for Valentines it was extremely disappointing.

My Experience wasn't a good one. I purchased 3 Cinnabons to go. I guess maybe it was my fault because they were about to close. 🤷🏾‍♀️ Anyway I sat down to eat mine in the food court and 1st off it wasn't hot or warm. The top was hard to cut. I opened the middle, which is usually soft, ate some and it was dry. I went back to ask the guy working there when we're they made. He said not long ago. I told him that was the 1st time I ever got one that dry and to be honest that I ever had to complain about. It was hard and the icing didn't even help. Maybe it just was a bad batch IDK. The reason I am doing this review is because the worker just said "Oh Idk" when I told him my issue. He never offered to replace it or say anything else. I just walked away and threw it in the garbage b4 I got even

Poor service and food is always dry and stale - all the time! No greetings, no welcome, no smiles ever- what is the customer service??? If you tell them it’s not good, it’s dry, they start arguing with you like a personal fight. Where is the Management? Do we report to the mall? Do we report to Cinnabon corporate? Jersey Gardens Mall, Elizabeth, New Jersey

HORRIBLE customer service. This girl had a nasty attitude when I walked up as if I came to her house unannounced. No “hi, hello” nothing. So the other girl says hi and I give her my order while this one just proceeds to give me dirty looks… they definitely need to fire her and give these employees some customer training