Cinnabon

Kennewick, WA · Bakery

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in Kennewick
#138
of 236 restaurants
City Percentile
11%
rating percentile
Address
Cinnabon, 1321 N Columbia Center Blvd, Kennewick, WA 99336
Phone
(509) 735-4014
Website
locations.cinnabon.com/wa/kennewick/1321-n-columbia-center-blvd?utm_source=google&utm_medium=organic&utm_campaign=locations_partner
Status
Closed · Opens 10 AM Sat

Cinnabon is a restaurant located in Kennewick, WA. It is one of 236 restaurants listed in Kennewick. Its 3.1-star rating is slightly below the Kennewick city average of 4.2 stars. There are 10 photos associated with this location.

About Cinnabon

Cinnabon in Kennewick is known for world famous cinnamon rolls, baked goods, and more. Enjoy classic cinnamon rolls in multiple sizes, delicious beverages, on-the-go treats, and take home CinnaPacks. Ideal for breakfast, dessert, or a snack, Cinnabon... More

Hours

Friday10 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 Diana Solorio · Dec 2025

Waiting to order no staff member acknowledged us. They looked up and stared no “ we will be right with you” but one of the girls did have time to pull her cell out of her pocket. Understand they were all busy doing something but come on! Ive had bad service but the first time I’ve had to come to google.

★★☆☆☆ 2.0 Sonya Robertson · Oct 2025

I usually eat a Cinnabon about twice a year. After this experience, I will just make my own. They were stale, and barely had any icing on them. Why is your quality going downhill so fast?

★★☆☆☆ 2.0 Paul Smith · May 2024

Went right when they opened and was sold day old for fresh price. Tried cutting it and just smashed rather than come apart. There was solidified cinnamon on the bottom and cold in the middle but luke warm on the outside

★★★★★ 5.0 Craig Anarumo · Aug 2025

The super handsome curly haired guy made sure my order was right and he had the best customer service! Will be coming back!

★★☆☆☆ 2.0 Aaron Byers · Jul 2023

Two days in a row, they have been out of any size package of rolls. Two hours before closing and they've already stopped making anything. The teenaged worker said they know that people come in after work "around 5pm" to pick up boxes. If they know that, why aren't they making any more to fill their stock? Why are they listing that they are open until 8pm when they are functionally out of product by 6pm?! The cinnamon rolls are always delicious and moist. They are unmatched in product...if you can get them... but the service is terrible. The mall is open later than they are, which is fine, but when they're out of product consistently, there's a management problem.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Bakery

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This listing is informational. Contact the business directly to verify credentials, services, and availability.