Cold Stone Creamery

My first going to cold stone. My friend speaks so highly of the workers there and tonight I can finally agree myself!! Rain and Brandon were amazing and so attentive. They are so sweet and made me feel so welcomed. Shout out to my girl rain and Brandon!! I will be back :)))

Rain and Brandon are amazing! They provided outstanding service from the moment I walked in. Both were friendly, patient, and so attentive while helping me choose my ice cream. You can tell they genuinely care about making customers feel welcome. My order was perfect, and they made the experience fun. Cold Stone is lucky to have them — highly recommend stopping by this location!

I had not been, in years. I showed up and there was a long line. Yet the team working was fast and efficient. Once it was my turn I was not sure what I wanted and Jared made a recommendation which I accepted. Jared's creation was delicious! It was the best ice cream creation I had ever eaten. I will definitely be back soon! Thanks Jared for the recommendation.

I ordered the DYI cupcakes ice cream kit for my party. Decorating your own cupcake was going to be the main party activity. My husband picked up my order and when I went to look at the ice cream cupcakes, sadly they had already been decorated by someone at the store. I went back in to the website to double check the DIY cupcake ice cream kit description to make sure I didn’t misunderstand what I was ordering. I in fact read it correctly and everything is supposed to come in the kit for you to DIY your cupcake. The next day(day of my party) I called Cold Stone to explain my concern and the young lady said “she was not the one that worked my order but, she would have the manager Alex give me a call back shortly”. I gave her my name and phone number. It’s been almost a week and I have not re

Went in on Friday night- October 17th. It was about 6:30 and I was surprised by the great customer service. Most places right now just don’t have any sort of service, especially from younger employees. I didn’t catch her name but the girl who served us had shorter dark hair with red in the front/bangs. She was so sweet and helpful and patient while my kids looked at every flavor and topping. She even offered to put the gummy bears on the side so they wouldn’t get too hard mixed in the ice cream. Great service, she deserves a raise!