Cold Stone Creamery

I arrived 2 hours after my scheduled cake pickup time. The cake was not ready. The staff told me it would take 15 minutes. I waited 45 and the cake is the biggest mess I have ever seen. There are patches that aren’t even covered. I’m super disappointed in this order.

I went there on a Wednesday as soon as they opened at 12 pm. The place looked like it hadn’t been cleaned in months. Ice cream drippings all over the counters, tables and floors. The bathrooms were absolutely horrible neither urine all over the floor. The young woman who helped us was very pleasant and the ice cream is always good as usual but seeing how dirty the front of house is I can only imagine the back.

Emily helped us order an ice cream cake for my sister in laws 66th birthday. I gave her a photo of a Route 66 road sign and she put that on top of the cake. It was awesome! The party was a surprise and the final touch was this outstanding cake. Thank you Emily for your help and expertise. We'll definitely be back for more cake and of course ice cream bowls! Grateful custom order customers, Dee and Dave

These two teenagers tonight were very polite! The smile these two youngsters put on my children was impeccable! Not only did I pay for the ice cream I also paid for the experience! Will be coming back! 10/10

I went with friends on Sunday after Valentine's day. We had dinner at Chili's and walked down to cold stone. This place is always good.