Cold Stone Creamery

*Friday 11/14* If you’re buying a “ready made” cake from here, BE CAREFUL! The freezers in front of the store which have the ready made cakes on display were both locked. We told Daniela we wanted to purchase a cake but the freezer was locked. We told her we wanted the strawberry cheesecake paradise cake. Instead of letting us pick one, she grabbed one out the freezer and immediately took it to the register and we were unable to look at it until we purchased it. When we got home, I noticed there was writing in permanent marker that read “9-16”. I noticed a lot of ice on the top and sides of the cake as if it was already freezer burned and had been sitting for a long time. I immediately called store and asked if the writing in permanent marker was the date the cake was made. Daniela was hes

Doesnt even deserve 1 star. Had a horrible experience at this place last night. As soon as we entered, this lady (Evana) at the counter wasn’t welcoming at all, I said hello and she didnt even bother to greet with a smile. She was in such a hurry to take order and wasnt even listening to me what I needed. She took the scoope and barely added any toppings while i was still ordering what i needed and she put it in the bowl and said here you go, its done. I asked her politely did you add any of the toppings, she was like yes i did. I again asked where is it , i don see anything and then she sprinked on top and was like here you go. She was being so rude, very racist and discriminating, showing attitude. I told her thats not i asked, she said its the same thing, you just mix it with your spoo

Typical Cold Stone. Nothing different about this location than all the others. Very clean inside. The staff was very friendly and helpful. The ice cream tasted awesome.

Found a staple inside one of the ice cream tacos. I’m assuming that it might have been from the packaging since they used staples to close the bags.

very friendly and generous with the toppings! by far my best coldstone experience!