Cold Stone Creamery

One of the worst calls to receive is right before a party when the hostess calls and says the cake looked like a 4th grader decorated it!! The one on the left is what I wanted plus some strawberries on top. The one on the right is what I received!! Yes, you saw that right. I'm not really sure that the decorator has ever seen a strawberry in real life because they come with green stems not red squiggles. You would also have hoped that they would have piped the cake edges...nope. The crazy thing is, this cake was $70 with tax and tip. Again, your eyes don't deceive you. Also the cake tasted fine but they omitted the extra strawberry mix-in which we also ordered. I did the read the reviews and was hoping that the odds would be in my favor. Unfortunately, I fell in love with the idea of an ice

I didn’t like it at all. The ice cream tastes very industrial, like the kind you can buy at a supermarket. Maybe it’s because I’m from Argentina, where ice cream is usually very artisanal and made with high quality ingredients, similar to gelato. On top of that, the wait time was quite long, around 30 minutes.

So, I had just finished reading a handful of 1 and 2 star reviews before walking through the Cold Stone Creamery doors. There was one person who entered just before us and another customer followed us a minute later. Many of the complaints on Google were about cleanliness and service, so I was hyper aware when I observed 2 of the 3 employees walk into the back as we entered. One of the two returned a minute later, but it was a while longer before the third came out to help. All the employees were helpful and did get us in and out quite quickly, even when the register went on the fritz. Although, it was “funny” when the young women reset the register and then without saying anything walked into the back room with the other two employees (both boys) and just kind of looked awkwardly at us th

This Coldstone location was a true gift to the community today. The young woman who was working while my group was there around 12:00pm to 2:00pm provided amazingly friendly, generous, and thoughtful service. Please patronize this business when you can!

Ah, the 4th of July. Fireworks, freedom, and apparently… frozen regret. We stopped by Cold Stone to treat ourselves to a patriotic scoop of happiness, but what we got instead was a sticky scoop of sadness with a side of chaos. First of all, we waited in line longer than the American Revolution lasted. When we finally did, we were greeted by a teenager who looked like they were one sprinkle away from a mental breakdown. (Honestly, I don’t blame them.) We ordered what we thought was a simple concoction of chocolate ice cream with cookie dough. What we got was a lukewarm soup of questionable consistency that looked like it lost the will to live somewhere between the waffle cone station and the toppings bar. It was like our ice cream had watched the fireworks too early and gave up. When we ask