Cold Stone Creamery

This was my first time trying Cold Stone Creamery, and I was impressed by the wide variety of flavors and mix-ins they offer. I went with the “Cookies Make Everything Batter” in a cone, and it did not disappoint. The cake batter ice cream had just the right amount of sweetness. The Oreo cookie mix-ins added a perfect crunch to each bite. The waffle cone was fresh, crunchy, and paired perfectly with the ice cream. Our server was super friendly, helpful, and had a great sense of humor, which made the visit even more enjoyable. I only got a small since I had just eaten, but it was the perfect size to satisfy my sweet tooth. I could see how they might run into some delays if it gets busy, as there was only one person working and the group behind us had to wait a bit while she finished helpin

Awesome service! Delicous icecream! And very clean!

Smithfield, N. C. Store us clean and very inviting. There is plenty of ice cream variety. There are lots of different toppings to add, mix in. Employees are friendly and helpful. A good variety to pick from in the freezer. Clean, with lots of napkins. Outside seating is available and clean. Handicap parking accessible. Clean bathrooms, handicapped accessible. Tables and chairs are clean, 2,3, and 4 people can sit at the table.

We were so appalled to see cross contamination happening today. The same ice cream scoop dipped in water and then used to scoop out peanut butter. I have allergies and there was so much cross contamination happening, I was chewing on some kind of candy bar pieces in my ice cream with peanut butter. I asked for a refund after only eating a couple of bites in the manager, gave me a really hard time not wanting to give me a refund. I’ve decided that I will not be returning to cold Stone anymore. The prices are already absolutely insane. I’m just going to buy organic ice cream From now on. Save my money and not worry about cross contamination, or germs, or getting sick from unclean practices.

Pack your patience because this is a busy location and few employees. Hard-working young adults making sure to serve this delicious confectionery to the masses. Great customer service and very clean location..