Cold Stone Creamery

Love the ice cream here. Dana and Shay were super helpful in explaining the different signature flavors. If you are ever in the Dells, this is the place to come for some sweet dessert. And when you do, please make sure to say hi to these AWESOME ladies. Dana and Shay you give great customer service and we love your smile and kind attitude. Thank you you made our day !

Not really good icecream. The ice cream tasted like frozen sugar crystals, very sweet and grainy. could barely understand the guy behind the counter, wanted our phone number to purchase ice cream, he was listening to music in one ear and taking our order with the other, it was $10 for a small icecream, stupid expensive. I would rather spend that money at Culvers. Overall I won't go back.

100 STARS! This Cold Stone is a must visit in the Wisconsin Dells! I was very impressed with the service that my kids and I received - our ice cream server was kind to her core! She was thorough, helpful, positive, and patient! She made us feel special, saying she would remember us and got to show off her creativity working patiently with my 3 year old. After an enjoyable conversation, I learned this incredible human is the new owner! I am very optimistic that she will continue growing and thrive as a franchise owner. I was blown away by her! As for the ice cream....it's Cold Stone! It's always amazing! Made from scratch, fresh, unique flavors with incredible mix-ins. Smoothies, cakes, fresh waffle cones! Clean building and restrooms and a nice seating area inside! Please indulge

I ordered my ice cream cake on a Thursday for pick up on saturday, I arrived to pick up at 1145am and found out that ot was not done, the manager came out and said that the order did not print on friday because there services were down and said she can have my cake done in an hour. Fast forward an hour they were just finishing up the cake when the same manager came out and said the cake had collapsed on itself for not being frozen enough. She than offered to remake the cake, grab a bigger cake from the freezer aor give me a full refund. I asked for her to make it again and she asked what time I would like it by and I told her 5pm. She even offered to deliver the cake herself so I didn't have to come back out to get it and leave my resort. I got my cake at 430 and I got a hand written apolo

We really enjoyed our visit here. As always the ice cream is amazing and the service was awesome! The gentleman behind the counter was great and gave us generous servings. Everyone is leaving with a smile on their face. We will absolutely come back here again!