Comfort Inn & Suites East Ellijay

Where do I begin? Room was dirty smelling and the carpet was dirty. Repairs were incomplete ... sheet rock mud on the walls not sanded or painted. Door would not lock when we closed it to go out. My husband and I almost fell in the lobby because they were mopping with NO sign stating Caution Wet Floor. Bring your own toilet paper 🧻 and tissue .. they have the worse you can imagine. Saw people sleeping in their cars all night in the parking lot. Was concerned so I moved mine to a safer place. The owner/ manager and staff were rude and inconsiderate 😒 I DO NOT RECOMMEND THIS HOTEL. Go to the New Springhill Suites instead.

This entire facility is very clean. From the parking lot to the shower was spotless. They have a very hardworking cleaning crew who you can always find doing a very good job. The front desk staff was very friendly and helpful. Tha linens were spotless and the mattress had a zip on mattress protector on it, which to me, is wonderful because that cuts down on the chances of any sort of contamination from the last guest. The bed was comfortable and rooms were well appointed. There was a Walmart next door and many food options within walking distance. One of the best hotel stays we have had. Absolutely would stay again.

Pillows were odd half size pillows. Beds were okay but not very comfortable. Shower tub was filthy. Still had red clay dirt from whoever took a shower night before. However it was super cheap so you get what you get. Breakfast mediocre too. Coffee dismal but dunkin and Starbucks nearby. Def ok to stay on the cheap but dont expect anything great

I have stayed at this facility a number of times and it was always good. By good I mean staff friendly and helpful, price right, breakfast area well supervised. Apparently there has been a change in leadership. My last 2 trips the employees were new. 1. The breakfast area is not as well supervised as previously. The trash cans were overflowing, replenishment of food items was slow, and the butter was in the frig instead of sitting out. Try spreading cold butter on toast. 2. The bathroom has no hanging bars except on the shower doors. There are no hanging bars on the walls or behind the door. 3. Room rates were through the roof. If rates are continually that high I will have to find another place to stay. On the positive side, location is good, the facility was quiet, the des

The hotel and our room were clean, and the staff were all very nice and polite. However, the fire pit area was a bit disappointing—it’s now filled with sand instead of being a usable fire pit. My biggest complaint was the breakfast. I’ve stayed at other Comfort Inns that offered more variety and better options in the morning.