Cook Out

I go there at 2:30 so there’s barely anyone even there, so I order my usual with a DOUBLE order of the white cheddar cheese bites. I was given EIGHT bites. Eleven dollars for 9 pieces of food including the burger. Not sure what’s been happening with this place, but the last few times I’ve been in there it’s always something wrong with my order.

Absolutely terrible experience. We ordered burgers, and my son’s burger was undercooked pink and not safe to eat (we even took a picture). I ordered the grilled chicken club sandwich, and the chicken breast was so hard it was completely inedible. Both meals were a total waste of money. Very disappointing quality and food safety! I do not recommend this location!!

I ordered cookout style double burger tray no musturd add cheese (look at my burger with these burnt patties that looks like sliders), cajan cheese fríes (no cheese added) I’m highly disappointed after working 11 hrs str8 and no break no lunch and this is the results( we will mail you a coupon) 😡😡😡🤬🤬🤬 mind you they wasn’t at all BUSY! (Cookout on concord Pkwy)

Seriously we are calling this a bacon wrap? They come with lettuce and this has LITERALLY 1/8th of a piece of a floppy leaf in it. Never in my life. It got worse. Where is the chicken in my quesadilla?

I went to cookout around 5:30 and pulled into the second window and sat there about 10 minutes with no help then pulled around to the other window and was instantly helped which was fine. I got home to eat my chicken quesadilla tray with another chicken quesadilla and Cajun fries and a huge cheerwine. Cheerwine has no ice and was warm and flat. My quesadillas have absolutely no sauce and I do not believe this is extra cheese either. For almost 10 dollars I expect at least a decent meal. I’ve always loved cookout but this one’s food and service is terrible. I won’t be returning to this location.