Cook Out

Aside from the cup being sticky from having Cherry syrup all over it, the milkshake itself was fantastic and exactly what I needed for a late night treat. My only complaint again is that I do wish the cup would have been wiped down

This location was the best CookOut I have been to. Solely because of the cashier Tyrell (or Terrell)! This woman does not get enough praise! I have never met a more friendly and happy person at their job. She gave excellent service and went above and beyond to make my day enjoyable. You cannot teach the type of personality and charisma this woman brings to the workplace. I will definitely be returning. Cook Out, you need to move her to corporate asap!

I came about 1:40am on Saturday morning and the person at the window was AMAZING. It's so rare to find someone this great in fast food with such great mannerisms. She really needs a higher position/raise. I LOVE her and I will now only come to this location because of her!

While the girl who always says my pleasure has amazing service and attentiveness it is NOT the same with everyone else. There have been multiple times lately that the other girls have blurted out my total before I’m even done ordering! And they claim they can’t hear the speaker once they turn their headset off. Not the same system as the Chick Fil A I work at, they need to fix their headset system to hear people still or teach their workers to ask “is that all for you?” I understand they need to be quick but they need to ask multiple times if that is all and wait til the answer is yes to say the total. Food is great but because of these incidents and confusion ordering we will not be back to this location.

Hey, it’s 3-4 star food and reliable. I gave 5 stars because the general manager DJ spent some time at the counter talking through some of the food choices that were great, his general enjoyment of cookout, and was just very helpful and kind. That’s rare in a fast food place and I just wanted to say Thanks! for making our visit great! Cheerwine floats ❤️