Cook Out

Hmmm… the hype was not worth it. Ordered a double and got a single. The burger was soggy, not juicy. It would be a waste of time taking it back, this was evident when trying to get some ketchup. There would be no trust in eating the burger if it were returned. The burger was raw, so that was the one any only bite. What a waste of money. Customer service was poor. Would not recommend.

My order was a Big Double Burger, No Bun (aka “Lettuce Wrap”), add Grilled Onion, Cajun Seasoning, Tomato, Fresh Jalapeño and House/Quesadilla Sauce. For my 2 sides I ordered 1 Spicy Homestyle Chicken Tender Wrap (aka Spicy Wrap) and 1 Cajun Ranch Homestyle Chicken Tender Wrap (aka Cajun Ranch Wrap). The 2nd go-around/order I ordered the same custom burger but instead I ordered 2 custom Spicy Wraps (add Cajun Seasoning and Hot Sauce) instead for the sides. I asked for no drink, I had my own water. The gentleman who tended to my order was very patient with me. Very well spoken and/or articulate and also loud enough to hear but not sound obnoxious; I understood everything he said. He repeated the order back to me as I ordered which showed whether or not he understood me. Great service! Not

This is one of the best Cook Out experiences I've had! The Wild West theme was fantastic and added a fun atmosphere to the visit. The burger and fries were delicious, and the soda machine was fully stocked, which is always a plus. Just as we started to get a little impatient about our order, they called our number. Let's be honest: you don't go to Cook Out expecting to be wowed or to receive five-star service, but for what it is, it delivers. I’d much rather come here than to McDonald's or Wendy's. Overall, it was a quick, satisfying, and positive experience!

Well, this isn't how I expected my dinner to go. As you can see I ordered a grilled chicken tray with fries. The receipt says HONEY MUSTARD but obviously the photo doesn't show that. I got a SPICY sandwich I couldn't eat and I'm on my way to work a 12 hour shift so going back is not an option. It's already hard enough to get in the place let alone go back. And my fries were hot but just a limp as the lettuce. Happy New Year.

My bf introduced me to this place as he's a NN native and since there isn't a cookout back at home, TODAY was the day to try!! With that being said, this was my first time trying Cookout and in my opinion, it was REALLY GOOD!! It's a good go-to place if you want something SUPER QUICK and greatly priced. Since it was my first time here I got the entire menu (not literally but got a few things. Their menu is overwhelming but self explanatory. They have a HUGE selection esp in their milkshakes. Employees had great manners and were personable! We both got: Tray w/ - DBL burger with two sides: slaw & chili -- 10/10 -butterfinger milkshake -- 10/10 - BBQ sammich -- 10/10 -slice of cheesecake (not sure if I liked it or not) -- not sure what to rate it -DBL burger w/ two sides: white cheddar ch