Cook Out

The drive through experience is...well let's just say, the people who take the orders in the drive through need to spend some time outside to understand how bad the conversation sounds to customers so they know to not rush and miss half the conversation when there is a lag between what comes out of their mouth, through their microphone and to the low quality spoaker system. They usually forget to add a spot for the walking taco, so be sure to ask for one as you cannot eat it without an utensil. . The staff of generally. friendly and the food is always hot

They were very quick to hand me me stuff and I see why given they gave me a drink with a hole in the cup that leaked all over my car. So now I have no drink and have to clean my car

Food is great. The only problem I have is the customer service. The customer service at this location is extremely poor. Almost every time I go to this restaurant, one of the workers has the nastiest attitude. For example, I went to cook out with my mom a few weeks back and my mother was very kind to this young lady but the worker that went by the name of Kenyata did not speak at all when we came to the drive through my mother did greet her but she didn’t say anything back. Also, out of all of the times my mom thanked this young lady, she did not once say “You’re welcome” she was very unprofessional and rude. When my mother asked for sauce, instead of putting it in a bag like any normal person would, she took all 6 of the sauces and handed them directly to my mother, causing her to drop th

Got two wraps and a shake and ended up with one wrap and a shake. Shame on me I guesss cause now I need to check the bag every time. Cashier lady was sweet but failed to get my two wraps so that really sucks. Sonic is next door and so is Wendy's, don't waste your time and money.

I’m just going to start off by saying that the food is great every-time. I came in one night and I didn’t get my okra in the bag and I paid for it. I told the cashier upfront and she went to go get a lady in a black collared shirt. She was heavyset and had a long ponytail. She came and told me she definitely put the okra in the bag and had an attitude. I overheard her saying that I probably ate it and she definitely put it in there and everyone was laughing. Now I’m no stickler but it was rude and I feel like her attitude can be so much better.