Cooks' Junction

If I could give O stars, I would! This place is a scam! I don't believe these 5 star reviews for one second. I placed on order on January 6th, 2026 and still have not received my order (today is 1/26/26). Not only that, but I have sent them two emails to no avail. I started an online chat through their website to no avail. I called their phone number, don't be shocked....also to no avail. Now I have to dispute the charge with my bank.

Had a great experience. Shipped out on time. When they realized that it would not make it by Christmas (my fault, not theirs), Catherine called me to see if we could find ways to get it here on time. Above and beyond for online retailer.

I thought I was supporting a small business - now I am worried I lost money to an online scam. I ordered my wife a Christmas present on Black Friday. This was the one big thing I was going to get her. Before I made my purchase, I spoke with someone on the website who told me the item was in their stock and would ship immediately. I STILL haven’t received it. It has been almost three months since I place my order online. They have ignored almost all of my emails. They have responded once or twice saying things like the suppliers office was closed for a week, or we’ll send it right out, or maybe we can find the item in some inventory they have. Every time I call the store, the “online” person “isn’t there” so they won’t help me. But mostly they just ignore my emails until I threaten to as

They’re still selling items they don’t have in stock. Haven’t been able to get any response via phone or multiple emails. Trying to cancel now, but no response on that either. Thankfully I put in on my credit card so I can easily dispute. Figured I’d give them the chance before they get stuck with the returned credit fee, but I guess not ¯\_(ツ)_/¯

Ordered on Nov 5th. Item never shipped but account charged. My emails and calls are unanswered. Want a refund and cancellation immediately but they won’t answer. Do not buy from them.